Search Hotels in Isla Mujeres

"Excellent service Terrific staff especially Fernanda at the Excellence Club Desk who helped us upgrade our room and Sully who was our Pool Concierge Beautiful room Delicious meals"

"The view, property, amenities are amazing! Adult only pool was enormous with many places to be on your own or with friends. They are still working on communication to guests and online restaurant info is not always accurate. So much thought and planning went into the decor to make it high-end. Pro tip: Plan arrival time earlier in the day as 5pm traffic makes the commute grueling. "

"I loved my stay! My partner and I came to enjoy our 1 year anniversary. I loved the grounds, the service, and the room was incredible. The swim up suite was so beautiful and the pool was insanely clean! The club upgrade was accessible at the front desk but sadly we wanted the swim up suite and they didn't have that type of room available for the club upgrade, which brings me to some of the downfalls as the club upgrade did come with dinner options we didn't have access too. Just a bit of feedback: The buffet (The Kitchen Table) was only open for breakfast until 11am. The resort had many dining options but the buffet closing at 11 was a huge disappointment. Most restaurants had wait times for dinner and a variety of them were either closed some days or only open for lunch or dinner other days. After our 2nd day it definitely felt like food for dinner was inaccessible unless you planned ahead. None of the restaurants took reservations except one which meant most spots had at least a 20-30 minute wait which for a hotel this expensive that was a bit underwhelming. I think opening the buffet for at least a few hours for dinner would be insanely helpful for the guests. Lunch options were accessible for sure, it was really just dinner that we struggled with a bit. One night we ordered room service and honestly the food was insanely bad. For a "

"All was great, the only reason I can complain is I got there at 1430. Checked in at 1445, made to wait 15min to get the key. Which meant waiting in line again. "

"Loved the whole experience. All inclusive adult only resort exceeded our expectations. Service was impeccable; food was terrific; a fun experience. We will be back."

"Was an amazing property. Food was great "

"Location great"

"What an amazing resort experience! Everything from the food to the service to the rooms was top-notch. Our room was cleaned daily, and one of the best perks was being able to order lunch and drinks right from the pool. The beach is just steps away, and it was well maintained. They cleared the seaweed daily,ñ. We chose the all-inclusive package, and if you're someone who loves to eat and drink (like we do!), it’s 100% worth it. They still provide receipts showing what you would’ve paid without it, and every one of ours said “covered - AI,” which was super reassuring. We had no surprises at checkout. A tip: follow the advice in other reviews and book your dinner reservations early. The restaurants fill up fast. All are great! You can’t go wrong with any of them. I’ve stayed at two other resorts in Cancun, and the food here is the best by far. The steaks are not dry. The food has flavor. The drinks are not watered down. I also loved the free water activities. They offered paddle boards and kayaks, and it was such a fun and easy way to enjoy the water. This is a family resort. There is no nigh lot time entertainment but they do provide an itinerary of pool activities. They play some music on occasions but it’s not a party hotel. Which we didn’t mind at all!! This place is officially on my repeat list."