坎昆皇家頓濺濕河岸全包式度假村, Autograph Collection是否有游泳池？

是的，此住宿設有6 座室外游泳池和兒童游泳池。

坎昆皇家頓濺濕河岸全包式度假村, Autograph Collection的住宿價格為何？

截至 2026 年 1 月 18 日，於 2026 年 1 月 23 日入住坎昆皇家頓濺濕河岸全包式度假村, Autograph Collection，2 位成人 1 晚最低價為 NT$9,560 (不含稅金和其他費用)。此價格是根據過去 24 小時內搜尋未來 30 天的最低每晚房價。價格可能會變動。選擇日期以顯示更正確的價格。

坎昆皇家頓濺濕河岸全包式度假村, Autograph Collection是否允許攜帶寵物？

很抱歉，此住宿恕不允許攜帶寵物。

坎昆皇家頓濺濕河岸全包式度假村, Autograph Collection的停車費用是？

提供數量有限的停車位。

坎昆皇家頓濺濕河岸全包式度假村, Autograph Collection的入住登記時間是？

入住登記開始時間：15:00；入住登記結束時間：00:00。非服務時間恕不提供辦理入住服務。

坎昆皇家頓濺濕河岸全包式度假村, Autograph Collection是否提供全包式禮遇？

是的，住宿提供全包式服務。提供的活動包括衝浪/趴板衝浪、網球和排球等。

坎昆皇家頓濺濕河岸全包式度假村, Autograph Collection位於何處？

這家海濱住宿位於莫雷洛斯港，距離埃爾廷托高爾夫球場 10.6 公里，而且距離波多阿凡圖拉斯市鎮廣場 20.8 公里。

坎昆皇家頓濺濕河岸全包式度假村, Autograph Collection評語、優惠和相片 2026

Q: 坎昆皇家頓濺濕河岸全包式度假村, Autograph Collection是否允許攜帶寵物？

很抱歉，此住宿恕不允許攜帶寵物。

Q: 坎昆皇家頓濺濕河岸全包式度假村, Autograph Collection的停車費用是？

提供數量有限的停車位。

鄰近地區資訊

坎昆皇家頓濺濕河岸全包式度假村, Autograph Collection位於莫雷洛斯港，住宿鄰近機場且坐落在海灘上。如果您想要體驗一些活動，可以考慮去一趟月宮高爾夫俱樂部和里維艾拉坎昆高爾夫度假村，希望欣賞自然美景的旅客則可以去女人島西岸, 坎昆角和尼祖克國家公園和莫雷洛斯港海灘探索看看。來過的人也推薦埃爾廷托高爾夫球場和波多阿凡圖拉斯市鎮廣場這兩個地方。釣魚之類的水上活動很棒，值得推薦給喜歡玩水的您。

查看莫雷洛斯港旅遊指南

10/10 有夠讚

kunlun

2023 年 12 月 21 日

於 2023 年 12 月住了 5 晚

10/10 有夠讚

Abby Lou

情侶出遊

2026 年 1 月 17 日

喜歡：整潔度和住宿環境和硬體

Staff was great

於 2026 年 1 月住了 4 晚

10/10 有夠讚

Gaurav

家庭旅遊, 親子旅遊

2026 年 1 月 17 日

喜歡：整潔度、設施服務和住宿環境和硬體

Only one word awesome

於 2026 年 1 月住了 5 晚

6/10 一般般

Jessica

家庭旅遊

2026 年 1 月 16 日

喜歡：整潔度、設施服務和住宿環境和硬體

Overal stay was good. Large hotel with alot of guests. Booking reservations on the app was a bit frustrating to have to wake up at 12am on vacation. Jesus at the beach bar was great.

於 2026 年 1 月住了 7 晚

8/10 不錯哦

Jennifer

家庭旅遊

2026 年 1 月 16 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Hair dryer and shower were excellent. Housekeeping came each day. For some reason they never replaced wash clothes and had to call for replacements. The resort had a lot of activities to go to and things to do. Lots of restaurants. FYI: Something I wished I would have known before booking. If you go to see hotel staff in Prime about excursions you will get a better deal than if you book directly through the excursion booths on some excursions. Mariano at the Martini Bar is excellent. Super friendly. And Alex at scores was a great waiter.

於 2026 年 1 月住了 7 晚

8/10 不錯哦

Nhat M

家庭旅遊

2026 年 1 月 15 日

喜歡：整潔度和住宿環境和硬體

Rooms were clean and comfortable, and the staff were consistently friendly and welcoming. The amenities were enjoyable, though the food quality was just okay compared to expectations.

於 2026 年 1 月住了 5 晚

8/10 不錯哦

Andrew

2026 年 1 月 15 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Good staff and very nice pool

於 2026 年 1 月住了 5 晚

4/10 不太好

Lynn Graham

團體旅遊, 家庭旅遊, 親子旅遊

2026 年 1 月 15 日

不喜歡：設施服務

Not once did we get everything in our room the first time ie towels, coffee, water, toilet paper. Make them a checklist if they can’t remember. It advertises as a family resort but doesn’t make clear most stuff is geared to older children. I had my grandsons 4,&7 and there were very few things they were old enough, tall enough, weighed enough etc. if you went to a restaurant without reservation everytime they were “full” yet when we started making reservations we would go through dinner and maybe 5 or 10 tables were used the whole time we were there. It appeared they “steered” you to eat the cheaper buffet. Know Spanish or have a translator. While I travel a lot this resort had very few people other than the front desk who spoke or understood any language other than Spanish. Jamaica, the DR, etc 90% could understand basic English. The service was descent, while we were there 6 days, our building had a blackout, we had no water for a time when we were trying to get cleaned up for dinner. We only had one elevator working in our end of a resort with over 1000 rooms and each of us were stuck at least once on the “working ones”. I would never go back nor recommend. There were many guest disappointment in the restrictions on children for a resort advertised as “family” and if it says open 24/7 it is not. Even in the daylight hottest part of day the ice cream store ( for kids) was rarely open. While the kids had a great time I was really disappointed we didn’t get what we paid for.

於 2026 年 1 月住了 6 晚

8/10 不錯哦

Jasmeet

2026 年 1 月 14 日

Room was clean , staff is

6/10 一般般

Alexa

2026 年 1 月 14 日

Rooms were nice, but the power went off and water went off multiple times without warning. 1 out of the 2 Elevators were broken, my family got stuck

於 2026 年 1 月住了 4 晚

6/10 一般般

Victoria

家庭旅遊

2026 年 1 月 13 日

We stayed from Jan 6-13 3026.I will say the resort is great if you have bigger kids, there is a lot for them to do. However I found that my experience was par at best. I didn’t find the resort to be amazing in most aspects. The room was ok, I had requested a crib many times before my arrival and still had to go to front desk and request a crib. We drink a lot of water so we would call front desk everyday for a few extra bottles. One of the days that I called a man named Josefar said that I couldn’t have anymore bottled water because they already put some in my fridge. I thought was a little odd telling a paying guest they couldn’t have a few extra bottles since we can’t drink the tap water. We ate at Hunters steak house and my husband got very sick after, having to stay in the room 24hrs. The restaurant Grazie was very rushed service. They gave our pasta and main dishes together so while we ate one dish the other got cold. We ate at Agave on our last night and didn’t have a great experience. We were given apps to start which were great. It then took the waiters a very long time to come take our order, we had to get up and remind the waiter to come and take the order. After ordering it took 45 mins for our dinner to come out. We observed tables around us getting their dinners before us and they arrived after us. All the food was slightly cold when got to the table which was disappointing. My family wasn’t happy. I read reviews before booking, but still book at your own risk.

於 2026 年 1 月住了 7 晚

4/10 不太好

Alissa

家庭旅遊, 親子旅遊

2026 年 1 月 13 日

不喜歡：設施服務

The resort looks beautiful, but there were a bunch of issues. I would pass on this resort specifically. A couple of the cards had terrible service where you’re waiting hours to get your food. We travel with a baby and they didn’t even bring us a crib until the second night despite me requesting one before we got there and once we arrived. There’s no hygienic handling of food. We saw someone with their hands, wipe their nose and continue making food. Two of my family members got sick most likely from the food. I definitely do not recommend this resort.

於 2026 年 1 月住了 7 晚

4/10 不太好

seyed Farshad

家庭旅遊

2026 年 1 月 12 日

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Food rate 0 , Overall, this hotel used to be good in the past, but it is now very outdated. The outdoor facilities were acceptable, but the hotel was extremely noisy. The interior of the rooms is worn out, everything feels old, including the showers. The entire property is in serious need of renovation. The main issue is the unbearable noise throughout the hotel, especially inside the rooms. Most importantly, the food quality was terrible. We experienced food poisoning on different nights.

於 2026 年 1 月住了 6 晚

6/10 一般般

Astrid

家庭旅遊

2026 年 1 月 11 日

喜歡：整潔度、設施服務和住宿環境和硬體

El Hotel estaba bien, pero demasiado lleno y había colas para todo

於 2026 年 1 月住了 4 晚

6/10 一般般

yingtong

家庭旅遊, 親子旅遊

2026 年 1 月 11 日

喜歡：設施服務

不喜歡：整潔度

The room's sound insulation is terrible—I can hear people flushing the toilet and taking showers next door. I can even hear conversations of people passing by in the hallway. The room conditions are the most budget-friendly I’ve experienced in Cancun. The bathroom wall even leaks water into the room, and the cleanliness isn't up to standard. However, the recreational facilities are quite good—the water park is a lot of fun.

於 2026 年 1 月住了 6 晚

10/10 有夠讚

Joshua

2026 年 1 月 11 日

喜歡：整潔度

Swim up bar

於 2026 年 1 月住了 3 晚

6/10 一般般

Laura

2026 年 1 月 10 日

Resort was good. Resort was at max capacity so getting service for items never happened. We needed an iron or steamer and requested it every day from the day we arrived and never received it. Wait at food truck was 15 mins easily. Kids club was nice. Spa was decent. Ins of amenities. NYE celebration and food Water at pool and lazy river was freezing. I would come again but NOT during busy season. Lastly, we had a room situation upon arrival that the staff tried to resolve which was appreciated but the issue was beyond their control. Consistent stories amongst staff would be appreciated regarding what they can and cannot do.

於 2025 年 12 月住了 5 晚

10/10 有夠讚

Hilda

2026 年 1 月 10 日

喜歡：整潔度、員工素質和住宿環境和硬體

Swim

於 2025 年 12 月住了 4 晚

4/10 不太好

Lex

家庭旅遊

2026 年 1 月 10 日

喜歡：整潔度、設施服務和住宿環境和硬體

Food was not good. Also got food poisoning along with my two cousins. The place would be great but seriously, the food was a huge disappointment. Staff couldn't have been nicer, pools were very nice. Just wish the food had not been less than ideal.

於 2026 年 1 月住了 4 晚

4/10 不太好

Stephanie

團體旅遊, 家庭旅遊

2026 年 1 月 10 日

喜歡：設施服務

Wasn’t given the room we wanted and had put a deposit on when we got there. Check in was a 2 hour process with a time share talk. Not appreciated after travelling all day. Our group got food related illnesses throughout the week. Check out was a long process as well.

於 2025 年 12 月住了 7 晚

2/10 很糟糕

Supriya

2026 年 1 月 10 日

不喜歡：整潔度、設施服務和住宿環境和硬體

There were no customer service Food was bad Not recommended

於 2026 年 1 月住了 6 晚

2/10 很糟糕

InduShekhar

親子旅遊

2026 年 1 月 10 日

不喜歡：整潔度、設施服務和住宿環境和硬體

Worst Hotel to stay at. The front dest representatives were pathetic and totally indifferent to the Guests Needs. Especially ROBERTO at Front Dest was an absolute Idiot and very Rude to Me, My Wife and my 5 Year Old Daughter. My 5 year Old lost her wrist band and as a result we were charged $150 USD. I understand that - A Rule is a Rule and must be respected but Upon Request We were not even allowed to re-enter our Room for a final search of the Wrist Band and We were simply told that no matter what We have to pay. Our Luggage was already Loaded in the taxi upon checking out and still We were told to bring in our Passports to show at the front desk before paying. It was 5:00am in the morning and the kids were asleep yet We were told to unpack and present the Passport. Room Service staff was rude as well. For 3 consecutive days We were served Cold Milk for breakfast even though We requested for Hot Milk each day through the App and as a result my 18 month old wasn’t able to get milk when she woke up. Even after complaining to Room Service this mistake wasn’t recognized. Upon checking in the Front Desk informed us that since we booked through Expedia We will get $300 credit towards services we can avail during our stay specially At the Spa. But when We wanted to avail those services We were informed that We can only avail $25 out of that $300 towards one message session.

於 2026 年 1 月住了 6 晚

6/10 一般般

marie-helene

親子旅遊

2026 年 1 月 10 日

喜歡：住宿環境和硬體

Service was inconsistent. Resort felt overbooked. Would have expected much better for the price. Food was plentiful but not great quality. Shows were not at the level expected for a resort of that size. Could be that going during the holidays is just a bad time because too busy.

於 2025 年 12 月住了 5 晚

8/10 不錯哦

Danielle

家庭旅遊

2026 年 1 月 10 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Always lots to do - waterslides, swim, beach, sports, entertainment.....There were MANY places to eat at all times of the day, and a variety of food options. Every room has an ocean view, which is one of the reasons we chose this hotel. The amount of seaweed on the beach was well maintained by staff, and never a real concern - we were in the ocean every day without any issues. We would recommend this resort to friends.

於 2025 年 12 月住了 5 晚

6/10 一般般

Ramya

親子旅遊

2026 年 1 月 9 日

喜歡：整潔度

不喜歡：設施服務和住宿環境和硬體

The staff were great and very friendly. The Michael Jackson show was amazing and truly a highlight of the stay. Unfortunately, it was very hard to sleep at night because there was no heat in the room—only air conditioning. The room was extremely cold, and I was shivering at night. I tried leaving the balcony door open to let warm air in, but housekeeping repeatedly closed it, making the room cold again. The housekeeping team also tucked the sheets in very tightly, which was uncomfortable, and the hairdryer cord was wrapped so tightly each day that it became frustrating to unwrap. Our room flooded twice—once into the bathroom and on the second day into the bedroom, which was very inconvenient. While the resort is kid-friendly in theory, there were long waits for high chairs. The pools were also an issue: only one pool was warm, while the rest were very cold, and most were too deep for young children. The food was okay, but the buffet was the same every day. Other resorts offer themed buffet nights, which makes dining feel more special and varied. Overall, despite the friendly staff and a great show, I would not recommend this resort to friends.

於 2026 年 1 月住了 5 晚

坎昆皇家頓濺濕河岸全包式度假村, Autograph Collection

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

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