還劍湖 (HAN) 附近飯店 | 熱門住宿限時優惠 NT$2,220 起

「It’s the worst experience I’ve ever had in my almost 40 years of travelling. The water bottles no matter big or small need to pay(not what they told us when we checked in) and I feel cheated and humiliated when they told us we’d destroyed the opening ( not really opened) a bottle of wine which no label on it. I didn’t even see where it was and my husband told me it was on the top of the shelf. I strongly suggest hotels.com evaluate the hotel because I don’t want other guests be cheated...

「Its located in city centre which is convenient for viait or food. The room is a bit small」

「Room is nice and clean. Staffs are great and very helpful.」

「Very enjoyable stay, great location close to both the church and lake. Great hospitality from the team, particularly one that made the difference was Sunny Ng(Ha Nguyet). Cheerful and knowledgable of the area, we got good tips and recommendations from her. Really appreciate the little touch they did for my birthday too. Cảm ơn rất nhiều」

「酒店位置非常方便,附近有很多非常好的食店。 客房房間大,牀舒適,正體都很整潔,我們預訂古城景,後來升級有露台,非常舒適,十分感謝酒店的安排。 早餐都很豐富美味,中西越的食物也有,任君選擇。 至於員工,他們都非常有禮,熱情招侍,令你感到很愉快,尤其是下午上班的那位驕小女接待員,非常有禮,很負責任,各樣事情都辦得盡善盡美,真是一位好員工。 」

「客房乾淨，員工友善、樂於助人」

「1) the pick up service is a bit expensive 2) staffs are nice and willing to offer help 3) the room with nice view and clean 4) the staff was eager to sell the travel plan and provide the taxi service to airport, however it doesn’t suit for us 」

「⭐️⭐️⭐️⭐️⭐️ Wonderful Service – Truly Memorable Stay We had an excellent experience, made even better by the outstanding staff. Anna was incredibly helpful from the moment we arrived. We reached early after returning from Sapa, and she assisted us with an early check-in smoothly and professionally. It took a lot of stress off our shoulders, and we truly appreciated her efficiency and warm hospitality. Trang made our breakfast such a pleasant start to the day. She was the waitress at our table...

「 早餐多樣化，職員「「1_」

「這五星給員工服務品質 櫃檯和門口服務人員實在非常親切 打掃人員也非常用心 餐廳服務人員也超讚 硬體設備普通 但是人員服務加分太多了 我會為了人員服務態度再去住一次」

「Hotel in good location near Hoan Kiem lake, with plenty of cafe and restaurants nearby. Good breakfast, made to order, better reserve at least 30 min to enjoy due to order taking and cooking time. Beware the main door is locked after midnight 」

「平價的消費，高級的服務」