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Meritel Hanoi

5.0 star property
Luxury hotel with a full-service spa and a fitness center

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Meritel Hanoi offers a welcoming retreat near Hoan Kiem Lake. Guests enjoy a swim-up bar, aromatherapy sessions, and a daily manager's reception. The hotel serves local cuisine for breakfast, and multilingual staff assist with tour arrangements.
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Reviews

9.6 out of 10
Exceptional

Popular amenities

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double or Twin Room With Internal Window

Superior Double or Twin Room With Internal Window | Frette Italian sheets, premium bedding, memory foam beds, minibar

Superior Double or Twin Room With Internal Window

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Deluxe Room With Internal Window

View from room

Deluxe Room With Internal Window

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Double Room

Junior Double Room | View from room

Junior Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | Frette Italian sheets, premium bedding, memory foam beds, minibar

Executive Double Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Meritel Suite

Frette Italian sheets, premium bedding, memory foam beds, minibar

Meritel Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Connecting Suite

Frette Italian sheets, premium bedding, memory foam beds, minibar

Family Connecting Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 592 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Grand Terrace

Grand Terrace | View from room

Grand Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Deck/patio
Outdoor play area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Old Quarter Suite

Old Quarter Suite | View from room

Old Quarter Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Frette Italian linens
Blackout drapes/curtains
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Map
153 Hang Bong, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Train Street - 2 min walk - 0.2 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hoa Lo Prison Museum - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 8 min walk - 0.7 km
  • Hanoi Old Town Night Market - 12 min walk - 1.0 km

Getting around

  • Hanoi Railway Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Bellissimo - ‬1 min walk
  • ‪Nước Mía Khổng Lồ - ‬3 min walk
  • ‪The Hanoi Social Club - ‬2 min walk
  • ‪G66 - ‬3 min walk
  • ‪Bánh Bao Bình Mỗ - ‬3 min walk

About this property

Meritel Hanoi

Luxury hotel near Hoan Kiem Lake
Near St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Meritel Hanoi provides a swim-up bar, a poolside bar, and a free grocery shopping service. Treat yourself to Ayurvedic treatments, a body scrub, or a Swedish massage at Ve'hanoi Wellness & Spa, the onsite spa. Be sure to enjoy a meal at May Tre Dan Restaurant, the on-site theme restaurant. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a free daily manager's reception and a terrace.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers, pool umbrellas, and a lifeguard on site
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and multilingual staff
  • Concierge services, outdoor furniture, and a gift shop
  • A TV in the lobby, wedding services, and a porter/bellhop
  • Guest reviews say great things about the helpful staff and walkable location
Room features
All 64 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Frette Italian sheets and memory foam beds
  • Bathrooms with hydromassage showers and designer toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, LED light bulbs, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (VND 250,000 per day); discounts available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 300,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Botan Bar & Dine
  • May Tre Dan Restaurant

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2022
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Lifeguards
  • Locally-owned and organized tours and activities
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1000000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 550000 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: VND 250000 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1000000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Meritel Hanoi Hotel
Meritel Hanoi Hanoi
Meritel Hanoi Hotel Hanoi

Frequently asked questions

Does Meritel Hanoi have a pool?

Yes, this property has an outdoor pool.

Is Meritel Hanoi pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Meritel Hanoi?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Meritel Hanoi?

Check-out is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Does Meritel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 550000 per vehicle applies.

Where is Meritel Hanoi located?

Located in Old Quarter, this luxury hotel is within a 10-minute walk of Hang Da Market, Hoan Kiem Lake, and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Hanoi Opera House are also within 1 mi (2 km). Hanoi Railway Station is 10 minutes by foot and Hanoi Long Bien Station is 19 minutes.

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Reviews

Meritel Hanoi Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 388 out of 448 reviews
Rating 8 - Good. 42 out of 448 reviews
Rating 6 - Okay. 9 out of 448 reviews
Rating 4 - Poor. 6 out of 448 reviews
Rating 2 - Terrible. 3 out of 448 reviews

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very clean and modern. The bar and restaurants were also excellent. I look forward to returning.
Stayed 4 nights in Nov 2025

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Hanoi, Anh was super helpful and friendly 👍
Stayed 3 nights in Jul 2025

10/10 Excellent

Aneesa

Liked: Cleanliness, amenities, property conditions & facilities
The service from the staff was amazing and the location is wonderful. Judy on reception is fantastic and a credit to Meritel Hotel. Really pleased I stayed here. The only thing I would suggest is to increase the vegetarian options and if possible add some halal meat options.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, really clean and well decorated. Great location. Exceptional customer service from all the staff at the hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel staff so kind especially mike on the desk very clean midern hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful and the hotel was lovely
Stayed 4 nights in Jun 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff breakfast was great. Loved the gym they had. Better than the pictures. Would highly recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with awesome service and great breakfast buffet. My son loved the hotel and we will stay again when we come back
Stayed 3 nights in Jun 2025

10/10 Excellent

Theonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super accommodating and friendly. The hotel facilities were great and the location can’t be beat.
Stayed 2 nights in May 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing stay at Meritel,
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is super clean. And with wonderful service. They beyond and above to help you. Pang Hoang is the most loving and caring person I’ve met in a long time. If you want to be with great people come to Vietnam
Stayed 1 night in Oct 2025

10/10 Excellent

Hoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, great staff
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Mike and the team were so accommodating and Made us feel very welcome celebrating a birthday- even providing a cake!
Stayed 2 nights in Aug 2025

10/10 Excellent

Buddhika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at this hotel. The staff truly went above and beyond to make my stay comfortable and enjoyable. From the moment I arrived, everyone was incredibly welcoming and attentive. They were always available to answer questions, offer recommendations, and accommodate any special requests I had. Their genuine hospitality made me feel right at home. I highly recommend this hotel to anyone looking for excellent service and a friendly atmosphere. I would definitely stay here again!
Stayed 3 nights in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hanoi Central Hotel

Great staff, so helpful, excellent recommendations. Very central, highly recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great rooms, great staff

Large connecting family room with comfortable beds and super friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff were perfect and the food. Service and drinks were outstanding.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Hanoi? Possibly!

This is a fabulous hotel with amazing staff, rooftop bar & pool, and a fantastic location in Hanoi Old Town. You will not regret staying here.
Stayed 5 nights in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, and friendly staff, who spoke very good English. We stayed in the Old Quarter suite and it was perfect. Great size and beautifully presented. So much to do around the hotel with lots of eateries and shopping. The restaurant at the Meritel, May Tre Dan was very nice. The food was very good.
Stayed 1 night in May 2025

10/10 Excellent

Kurt N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book it!

Excellent location. Excellent service (Anh in particular) Excellent room (508) Excellent breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with outstanding staff. Lots of street noise however if that is concern.
Stayed 2 nights in Feb 2025

10/10 Excellent

Meredith

Excellent breakfast, nice staff and comfortable rooms. Gym and pool are nice too.
Stayed 3 nights in Mar 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Property was excellent. Location could have been better
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Beyond expectations! Excellent in every way
Stayed 3 nights in Jun 2025