「I would like to recognize the staff at the Aurora Hotel, specifically Ms. Mia, Mr. Tee, and Mr. Andy, who were exceptional. The 3 of them went above and beyond. to make my stay enjoyable. Ms Mia was so pleasant and a joy to talk with, Mr Tee gave me some great ideas in my travel plans as an adventurer, and Mr Andy was really interested in how my day went. The rooms were to my liking, and I asked to be placed on a lower floor, which they were able to accommodate. Any restaurant, massage,...
「The hotel was first class very clean so good organised lovely food. The staff was so helpful and friendly.Excellent location walking distance around the city.」
「Amazing experience. Jackie, hotel manager, is williing to take prompt action to resolve any issues encountered by guest. Warm, friendly and passionate. Will never regret staying here.」
「The whole experience from check in, dinner, spa, breakfast to check out, every staff was very nice and provide the best hospitality. I really enjoyed my stay. 」
"Wonderful experience, very friendly staff. Perfect location as it’s just five minutes walk to the Main Street. Please note that traffic gets busy on weekends as they make them as walking areas in main areas.
We stayed on the 8th floor, could see the lake view! Just walking one / two floor up for the bar and restaurant. We can see the cathedral from the rooftop bar.
Breakfast has buffet and menu for main course.
Great services! We loved the surprise fruit pack when we checked out as we headed to Ha Long Bay for cruise.
The reception email me in advance on any assistance prior to my journey. Very helpful
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"We booked to stay here at the last minute and got a great deal online. Our check in was prompt and friendly and the room was clean with a balcony and good air con. We only stayed for one night but would happily have stayed longer, the roof terrace was great for a couple of happy hour beers and a tasty lunch. All staff were friendly and helpful. Breakfast was basic but adequate for the price! Overall a great value hotel and in a good location to explore Hanoi."
