Top 10 Hanoi Hotels of 2019 from NT$536| Expedia.com.tw

Good for sightseeing but not for business. (At the SDGs if old town) Standard rooms (even w premium) do not have a bathtub which is very important factor for me. I purchased a special deal w one way airport transfer bus EXPEDIA, but the hotel (Peter) kept contacting me saying my transfer was not included. I asked him to check the EXPEDIA website or contact w EXPEDIA on this but he did not do. After further exchanges the hotel realized that my deal indeed included the transfer. Also Peter asked my flight number was incorrect. It was correct but confusing as Vietnam Airlines seems to use the same number for multiple routes. But this could be clarified if he checked w VN website. Staff are generally great and the upgraded room was great w bath tub and a balcony. Pool is small. Point for improvement: Should advertise as a 3 star higher end boutique hotel, not four stars or 5 stars as the room amenities are not up to the standard. Clear indication that most rooms do not come with a bath tub. Hotel breakfast is good but does not include espresso drinks (e.g cappuccino) all hotels in similar category in other cities did include. Pool water quality was not great.