Find Resorts & Hotels with Spas in Thanh Xuan

"I recently stayed at this hotel after booking through Hotels.com, and I feel compelled to warn others that the listing is completely misleading. The photographs and descriptions presented online bear little resemblance to the actual condition of the hotel. The images appear heavily edited, giving the impression of a modern, well-maintained four-star property. In reality, the hotel is in a poor and neglected state. The room I was given was entirely substandard. It was not properly cleaned, with visible signs of dirt and general lack of upkeep. The furnishings were old and worn, and the windows were rusted and even broken in places. The bathroom was particularly disappointing — the toilet flush did not work properly, the rain shower was non-functional, and the handheld shower had extremely low water pressure, making it barely usable. Breakfast was equally unacceptable. There was a very limited selection, with basic items missing — no butter was available, and the jam provided appeared old and of very poor quality, resembling little more than sugar. This falls far below even basic expectations, let alone those of a hotel claiming a four-star luxury rating. Another major issue is accessibility: the lift is only available from the second floor, which is highly inconvenient and completely inappropriate for a hotel advertised at this level."

"A hidden gem of a hotel. Staff were very helpful and facilities were great. A different side of Hanoi, as opposed to around Beer Street, where we had stayed before. The only criticism is that there is only one lift to the hotel floors."

"A classic and stylish hotel in the center of many of the sights. "

"Very clean and nice"

"Superb location, clean and enough room for 4 people easily in a room. Angela was particularly helpful and kind. Recommend here for a good stay in Hanoi. Close to Train st and Hoen Kiem Lake. "

"Nice hotel, centrally located, bathroom is a bit outdated, needs some touch up, staff extremely polite and helpful , breakfast buffet is a must add on!"

"I had a wonderful stay in the Club Room at the Daewoo Hotel Hanoi, and it truly exceeded my expectations. This is my 7th or 8th stay with them in the club room. From the moment I arrived, the service was warm, professional, and attentive. The check-in process was smooth, and the staff made me feel genuinely welcomed. The Club Room itself was spacious, well-appointed, and very comfortable, with elegant décor and great views of the city. The bed was exceptionally cozy, and everything—from cleanliness to in-room amenities—was thoughtfully prepared. One of the highlights of the stay was access to the Club Lounge. The atmosphere there was perfect for both relaxing and informal meetings. The selection of breakfast, afternoon tea, and evening cocktails was impressive, with a good mix of local and international options. The staff in the lounge were especially courteous and attentive, always ready to assist with a smile. The hotel’s facilities, including the pool and fitness center, were well-maintained and added to the overall experience. Its location is also very convenient, making it easy to get around Hanoi. Overall, my stay at Daewoo Hotel Hanoi was comfortable, relaxing, and memorable. I would highly recommend the Club Room experience to anyone looking for a premium stay in Hanoi, and I look forward to returning again."

"good amenities"