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Lotte Hotel Hanoi

Star Rating
5 out of 5
Photo gallery

Reviews

4.7 / 5Exceptional
859 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Lotte Center Hanoi
    4 min walk
  • Popular Location
    US Embassy
    2 min drive
  • Popular Location
    Vietnam Museum of Ethnology
    5 min drive
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

02 7743 8472
  • Deluxe King Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Junior Suite Twins

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Club Deluxe Twins (No children in Club Lounge)

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Club Junior Suite Twins (No children in Club Lounge)

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Deluxe Twin Room

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Junior Suite King

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Deluxe King (No children in Club Lounge)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Junior Suite King (No children in Club Lounge)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe King Room (Festive Season Package)-Breakfast Buffet & Late Check Out

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Twin Room (Festive Season Package)-Breakfast Buffet & Late Check Out

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Junior Suite King (Festive Season Package) Breakfast Buffet & Late Check out

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Junior Suite Twin (Festive Season Package) Breakfast Included & Late Check Out

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Deluxe Suite, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Suite, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Junior Suite King with Signature Spa Package

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Junior Suite Twin with Signature Spa Package

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details

About this area

Hanoi

In the business district, Lotte Hotel Hanoi is in Hanoi's Ba Dinh neighborhood, an area with good shopping. Ho Chi Minh Mausoleum and Imperial Citadel of Thang Long are notable landmarks, and travelers looking to shop may want to visit Lotte Center Hanoi and Dong Xuan Market. Train Street and Ho Tay Water Park are also worth visiting.

Visit our Hanoi travel guide
Popular Location

What's nearby

  • Lotte Center Hanoi - 4 min walk
  • US Embassy - 2 min drive
  • Ho Chi Minh Museum - 4 min drive
  • Vietnam Museum of Ethnology - 5 min drive
  • Hanoi Botanical Garden - 8 min drive

Getting around

  • Hanoi Railway Station - 13 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 30 min drive

Restaurants

  • Grill 63 – Restaurant with a bar. Serves breakfast, lunch, and dinner.
  • Red River – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Tim Ho Wan – Restaurant offering dim sum.
  • Top of Hanoi – Brasserie with a bar.
  • Pharaohs – Cocktail bar. Serves light fare.

About this property

Lotte Hotel Hanoi

Luxury hotel connected to a shopping center in Hanoi with 4 restaurants
4 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a health club are onsite. All 318 rooms offer free WiFi and free wired Internet, LED TVs with cable channels, and comforts like premium bedding and pillow menus. Other amenities available to guests include 24-hour room service, minibars, and separate bathtubs and showers.
Lotte Hotel Hanoi offers 318 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 48-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, designer toiletries, and bidets.
This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Evian. Services include massages and manicures and pedicures.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Free self parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request

Food and drink

4 restaurants
2 bars/lounges
24-hour room service

Things to do

Basketball
Full-service spa
Golf driving range
Health club
Indoor pool
Outdoor pool
Sauna
Spa tub

Family friendly

Dry cleaning service
Indoor pool
Laundry facilities
Outdoor pool

Conveniences

Banquet hall
Elevator
Free newspapers in lobby

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Japanese
Korean
Vietnamese

Business services

3 meeting rooms
Business center
Conference space (13870 square feet)

Outdoors

BBQ grill(s)

Spa

Manicures and pedicures
Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Assistive listening devices available
Braille signage

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Down comforter
Pillow menu
Premium bedding

Bathroom

Bidet
Designer toiletries
Hair dryer
Separate bathtub and shower

Entertainment

48-inch LED TV
Cable channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Desk
Iron/ironing board
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 2171400.0 per day.

Property payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: VND 1155000 per vehicle (one way)
  • Rollaway bed fee: VND 2171400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

Property is also known as

  • Lotte Hotel Hanoi
  • Lotte Hanoi
  • Lotte Hotel Hanoi Hotel
  • Lotte Hotel Hanoi Hanoi
  • Lotte Hotel Hanoi Hotel Hanoi
4.7

Exceptional

5 - Excellent
672
4 - Good
142
3 - Okay
24
2 - Mediocre
13
1 - Poor
8
4.8
Cleanliness
4.7
Service and Staff
4.7
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness

Good location, well staffed, all facilities were excellent and spacious. Well equipped gym and spa. Staff were always helpful

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service, amenities, location, food and views.

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My stay at the Lotte Hotel Hanoi was the most pleasing experience I've ever had, staying at a hotel, in my life. Everything about my stay was amazing: the service, the staff, the views of the city, the room. I had intended to walk around Hanoi after checking in, but I was so pleased with everything the hotel had to offer (e.g. various mini events in the lounge, basking in the glory of the amazing room they gave me, the department store and restaurants downstairs, the views from the restaurants on the upper levels of the building as well as the views from the top of the tower...), so I actually stayed in the hotel for the majority of the time I was in Hanoi. If I were to travel to another destination with a Lotte hotel... I will absolutely book it, 100%.

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2019

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