- Liked: Cleanliness
Good location, well staffed, all facilities were excellent and spacious. Well equipped gym and spa. Staff were always helpful
Stayed 3 nights in Jan 2020
Photo gallery
Reviews
Exceptional
859 reviews
Amenities
- Pool
- Free WiFi
- Free Parking
- Air Conditioning
Map
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi
What's nearby
- Lotte Center Hanoi
- 4 min walk
- US Embassy
- 2 min drive
- Vietnam Museum of Ethnology
- 5 min drive
- Hanoi (HAN-Noi Bai Intl.)
- 23 min drive
Choose dates to view prices
Book online or call:
02 7743 8472Deluxe King Room
Room Amenities
- City view
- Sleeps 3
- 1 King Bed
More detailsJunior Suite Twins
Room Amenities
- City view
- Sleeps 3
- 2 Twin Beds
More detailsClub Deluxe Twins (No children in Club Lounge)
Room Amenities
- City view
- Sleeps 3
- 2 Twin Beds
More detailsClub Junior Suite Twins (No children in Club Lounge)
Room Amenities
- City view
- Sleeps 3
- 2 Twin Beds
More detailsDeluxe Twin Room
Room Amenities
- City view
- Sleeps 3
- 2 Twin Beds
More detailsJunior Suite King
Room Amenities
- City view
- Sleeps 3
- 1 King Bed
More detailsClub Deluxe King (No children in Club Lounge)
Room Amenities
- City view
- Sleeps 3
- 1 King Bed
More detailsClub Junior Suite King (No children in Club Lounge)
Room Amenities
- City view
- Sleeps 3
- 1 King Bed
More detailsDeluxe King Room (Festive Season Package)-Breakfast Buffet & Late Check Out
Room Amenities
- City view
- Sleeps 3
- 1 King Bed
More detailsDeluxe Twin Room (Festive Season Package)-Breakfast Buffet & Late Check Out
Room Amenities
- City view
- Sleeps 3
- 2 Twin Beds
More detailsJunior Suite King (Festive Season Package) Breakfast Buffet & Late Check out
Room Amenities
- City view
- Sleeps 3
- 1 King Bed
More detailsJunior Suite Twin (Festive Season Package) Breakfast Included & Late Check Out
Room Amenities
- City view
- Sleeps 3
- 2 Twin Beds
More detailsDeluxe Suite, 1 King Bed
Room Amenities
- City view
- Sleeps 3
- 1 King Bed
More detailsPremier Suite, 1 King Bed
Room Amenities
- City view
- Sleeps 3
- 1 King Bed
More detailsJunior Suite King with Signature Spa Package
Room Amenities
- Sleeps 2
- 1 King Bed
More detailsJunior Suite Twin with Signature Spa Package
Room Amenities
- Sleeps 2
- 2 Twin Beds
More details
About this area
Hanoi
In the business district, Lotte Hotel Hanoi is in Hanoi's Ba Dinh neighborhood, an area with good shopping. Ho Chi Minh Mausoleum and Imperial Citadel of Thang Long are notable landmarks, and travelers looking to shop may want to visit Lotte Center Hanoi and Dong Xuan Market. Train Street and Ho Tay Water Park are also worth visiting.
Visit our Hanoi travel guideWhat's nearby
- Lotte Center Hanoi - 4 min walk
- US Embassy - 2 min drive
- Ho Chi Minh Museum - 4 min drive
- Vietnam Museum of Ethnology - 5 min drive
- Hanoi Botanical Garden - 8 min drive
Getting around
- Hanoi Railway Station - 13 min drive
- Hanoi (HAN-Noi Bai Intl.) - 30 min drive
Restaurants
- Grill 63 – Restaurant with a bar. Serves breakfast, lunch, and dinner.
- Red River – Restaurant offering Chinese cuisine. Serves lunch and dinner.
- Tim Ho Wan – Restaurant offering dim sum.
- Top of Hanoi – Brasserie with a bar.
- Pharaohs – Cocktail bar. Serves light fare.
About this property
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free self parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Food and drink
4 restaurants
2 bars/lounges
24-hour room service
Things to do
Basketball
Full-service spa
Golf driving range
Health club
Indoor pool
Outdoor pool
Sauna
Spa tub
Family friendly
Dry cleaning service
Indoor pool
Laundry facilities
Outdoor pool
Conveniences
Banquet hall
Elevator
Free newspapers in lobby
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service
Wedding services
Languages spoken
English
Japanese
Korean
Vietnamese
Business services
3 meeting rooms
Business center
Conference space (13870 square feet)
Outdoors
BBQ grill(s)
Spa
Manicures and pedicures
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Assistive listening devices available
Braille signage
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Blackout drapes/curtains
Down comforter
Pillow menu
Premium bedding
Bathroom
Bidet
Designer toiletries
Hair dryer
Separate bathtub and shower
Entertainment
48-inch LED TV
Cable channels
Food and drink
Coffee/tea maker
Free bottled water
Minibar
More
Desk
Iron/ironing board
Phone
Safe
Slippers
Turndown service
Policies
Check-in
Check-in available 24 hours
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
- 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Pets
- No pets or service animals allowed
Children and extra beds
- Children are welcome.
- Kids stay free! One child stays free when using existing bedding.
- Rollaway/extra beds are available for VND 2171400.0 per day.
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: VND 1155000 per vehicle (one way)
- Rollaway bed fee: VND 2171400.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
We should mention
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.
Property is also known as
- Lotte Hotel Hanoi
- Lotte Hanoi
- Lotte Hotel Hanoi Hotel
- Lotte Hotel Hanoi Hanoi
- Lotte Hotel Hanoi Hotel Hanoi
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, amenities, location, food and views.
Stayed 3 nights in Jan 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Lotte Hotel Hanoi was the most pleasing experience I've ever had, staying at a hotel, in my life. Everything about my stay was amazing: the service, the staff, the views of the city, the room. I had intended to walk around Hanoi after checking in, but I was so pleased with everything the hotel had to offer (e.g. various mini events in the lounge, basking in the glory of the amazing room they gave me, the department store and restaurants downstairs, the views from the restaurants on the upper levels of the building as well as the views from the top of the tower...), so I actually stayed in the hotel for the majority of the time I was in Hanoi. If I were to travel to another destination with a Lotte hotel... I will absolutely book it, 100%.
Stayed 1 night in Dec 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019