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"spotless room, kind staff, good location"

"Really really nice staff"

"The breakfast needs to be improved, so more vegetarian or Halal options can be added."

"Everything about our stay was excellent. The room was clean and well appointed. Towels were great. Rooftop pool was refreshing, as were the drinks in the rooftop lounge. Breakfast was plentiful with western and Asian foods, and amazing fruit and fresh watermelon and orange juices. All staff were friendly and attentive and clearly focussed on making the stay as enjoyable as possible. Will stay here again next time in Hanoi. Location cannot be beat."

"A lovely clean room, and a hotel with great amenities. Wonderful, friendly staff who can't do enough for you. This hotel is an absolute gem! Highly recommend a massage at the spa, which was incredible. The rooftop bar is good too! My only small point would be that the bathroom was looking a bit tired compared to everything else in this hotel. Otherwise, it was perfect."

"It was in a great location. Walking distance to everything. The rooms were ok, it was comfortable. The staff at the front desk were great and the cleaning service was excellent."

"Staff was great and room was very clean"

"We stayed for a couple of nights here and this hotel deserves it plaudits. The hotel is immaculate and clean but what makes it are the staff. They were attentive, gave us good advice on our onward journey and, when one of my party felt poorly, offered to bring tea and soup to our room. That is great service. We used some of the facilities during our stay including the pool and sky lounge. The pool is more than sufficient for a layover trip and the cocktails and view in the sky lounge were great. There were a few bugs flying about though. Thanks. Much credit to the staff."

"Excellent place to stay, close to everything. Staff was wonderful. Anything you need they are happy to assist. Would highly recommend this place. "