Sheraton Hanoi Hotel

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Luxury
5.0 star property
8.8

Excellent

Lakeside sanctuary in Hanoi

Serene West Lake views backdrop this sophisticated property's two elegant restaurants and poolside bar. The travel desk arranges personalized tours with private transportation to explore Hanoi. Guests unwind at the full-service spa offering hot stone massages and aromatherapy treatments.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is NT$4,761
NT$5,502 total
includes taxes & fees
Oct 31 - Nov 1

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a desk, and a view of a cityscape.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with a large bed, a smaller bed, a desk, a chair, a TV, and a city view.

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a small table, and a view of the city.

Grand Room, 1 King Bed

  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Twin Beds

A modern hotel room with a large TV, a bed, a bedside table, a chair, and a view of the city.

Grand Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

A modern hotel room with a large bed, a seating area, a small table, and a view of the city.

Club Room, 1 King Bed

  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

A modern hotel room with a flat-screen TV, two beds, a small table, and a bench.

Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

A hotel room with a sofa, a coffee table, a lamp, a bed, and a large window with curtains.

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 721 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

A hotel room with a large bed, bedside tables, a desk, a chair, a sofa, and a wardrobe.

Club Suite, 1 Bedroom

  • Lake view
  • 1205 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed

A hotel room with a large bed, a TV mounted on the wall, a small table, two chairs, and a view of the city through a large window.

Presidential Suite, 1 King Bed

  • City view
  • 1324 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

A modern hotel room with a large bed, a view of a cityscape, and a wooden floor.

Club Suite, 1 King Bed

  • Lake view
  • 1894 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Studio Suite, 1 Bedroom

A modern hotel room with a sofa, a round coffee table, a bed with a wooden headboard, and a large window offering a city view.

Club Studio Suite, 1 Bedroom

  • Lake view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Smoking

A modern hotel room with a large bed, a flat-screen TV, a desk with a chair, and a city view.

Junior Suite, 1 Bedroom, Smoking

  • Lake view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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An outdoor seating area with tables and chairs, a wooden ceiling, and a city view at dusk.

Sheraton Hanoi West

Mỹ Đình
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.0 out of 10, Wonderful, 309 reviews
The price is NT$4,010
NT$4,547 total
includes taxes & fees
Oct 31 - Nov 1
Sheraton Hanoi West
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About the neighborhood

Located in Hanoi, Sheraton Hanoi Hotel is in the city center and on a lake. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travelers looking to shop may want to visit Dong Xuan Market. Ho Chi Minh Mausoleum and Quan Chuong Gate are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Hanoi travel guide
Map
K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho District, Hanoi, 10000

What's nearby

  • A pagoda, lotus ponds, palm trees, and a calm body of water.
    West Lake
    1 min walk - 0.1 km
  • A serene lakeside scene with a pagoda, palm trees, and a traditional bridge.
    Tran Quoc Pagoda
    7 min drive - 2.6 km
  • Syrena Shopping Center
    10 min walk - 0.9 km
  • Dinh Quang Ba
    4 min drive - 1.9 km
  • Phủ Tây Hồ
    19 min drive - 1.5 km

Getting around

  • Cát Linh Station
    6 min drive
  • Hanoi Long Bien Station
    8 min drive
  • Noi Bai Intl. Airport (HAN)
    29 min drive

Restaurants

  • Sheraton Club Lounge
    3 min walk
  • Club InterContinental
    3 min walk
  • Gòn Bites & Veggies
    2 min walk
  • Hanoi Taco Bar
    1 min walk
  • G.U 19 Steak
    3 min walk

About this property

Sheraton Hanoi Hotel

  • Luxury family-friendly hotel near Dong Xuan Market
  • Located close to Ho Chi Minh Mausoleum and Quan Chuong Gate, Sheraton Hanoi Hotel provides a poolside bar, a terrace, and designer stores on site. Indulge in a facial, aromatherapy, and a hot stone massage at Oasis Relaxation, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and al fresco dining. Yoga classes and fitness classes are offered at the health club; Sheraton Hanoi Hotel also has a coffee shop/cafe, a garden, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and a conference center.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
    • Free self parking
    • Limo/town car service, buffet breakfast (surcharge), and an outdoor tennis court
    • Express check-out, express check-in, and a computer station
  • Room features
  • All 299 rooms have comforts such as 24-hour room service and fireplaces, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Highchairs and free infant beds
    • Select Comfort beds and rollaway/extra beds (surcharge)
    • Bathrooms with shower/tub combinations and free toiletries
    • 37-inch TVs with cable channels
    • Wardrobes/closets, recycling, and electric kettles

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Globe. For more information on what this certification requires and verifies, please visit their website.

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  • Pool
  • Spa
  • Kids pool
  • Parking included
9.0 out of 10, Wonderful, 1,000 reviews
The price is NT$5,305
NT$6,016 total
includes taxes & fees
Nov 15 - Nov 16
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Frequently asked questions

Does Sheraton Hanoi Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–7:00 PM.

How much does it cost to stay at Sheraton Hanoi Hotel?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at Sheraton Hanoi Hotel on 2026/10/31 start from NT$4,761, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sheraton Hanoi Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Sheraton Hanoi Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sheraton Hanoi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 120 per vehicle applies.

Where is Sheraton Hanoi Hotel located?

This family-friendly Hanoi hotel is located near the airport, within 3 mi (5 km) of Dong Xuan Market, Ho Chi Minh Mausoleum and Quan Chuong Gate. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Hanoi Hotel Reviews

8.8

Excellent

9.2

Cleanliness

7.4

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 242 out of 451 reviews
Rating 8 - Good. 150 out of 451 reviews
Rating 6 - Okay. 40 out of 451 reviews
Rating 4 - Poor. 12 out of 451 reviews
Rating 2 - Terrible. 7 out of 451 reviews

Reviews

Verified review

10/10 Excellent

Beautiful location, nice facilities, and friendly staff.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely welcoming staff!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent service and amenities. Perfect location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Overall Stay

Overall stay was awesome. Very nice property, food is good, breakfast spread is nice, staff very helpful and nice room.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Nice lake setting
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and staff were so helpful and accommodate every reasonable request. If you want to have a peaceful vacation , strongly recommend this place.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were amazing. The breakfast area was lovely and they handled our son's wedding event brilliantly well.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is one of few full service hotels with spacious floor plan. I like and enjoyed my stay. Thank you!
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good Hotel for Business Travel and Meetings

20 minutes from No Bai Airport. In a nice district with easy access to sightseeing. A long walk of you are up to it otherwise a 10 to 20 minute drive to central attractions.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at the Sheraton Hanoi Hotel. I found it to be within a 30 minute walk of the major sites on West Lake near the parliament building. The side streets were also full of amazing food stalls, cool vintage stores and other shopping options which was great. The staff were all amazing and full of suggestions on things to do. And, the travel desk was amazing at setting up some day tours around the city and nearby, including private transportation, which made getting around easy. Would recommend if you’re staying in Hanoi!
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet was excellent. Ro m and bathroom are superb especially the bidet. Swimming pool is okay not excellent
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 8 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property and staff...not to mention club 17! This is why I continue to come back when in Hanoi
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stuff and good food and accommodation
Stayed 4 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice Hotel
Stayed 4 nights in May 2024
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
The property is so hot in hallways and the fridge in the room was not working
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotrl

Excellent hotel.lovely staff.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just lovely this hotel

Everything was amazing, the team took great care of me, I could not ask for a better stay
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service! Great interior. Everyone is very professional & polite
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Sheraton. After spending a few days in the Old Quarter, it was nice to get away from the hustle and bustle. We were well informed of the ongoing renovations and the resulting noise, but did not bother us at all. It's easy enough to catch a Grab taxi from the hotel. If possible, do have a meal at Hemispheres - an excellent way for us to wrap up our holiday. The breakfast buffet was phenomenal and your staff went above and beyond in their service. Thank you!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is great
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room and staffs' hospitality are excellent. next time we will be staying longer.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top level hotel in Hanoi.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel

Clean rooms of good size. Very friendly and helpful staff especially the front desk and concierge.
Stayed 3 nights in Mar 2022