「The whole experience from check in, dinner, spa, breakfast to check out, every staff was very nice and provide the best hospitality. I really enjoyed my stay. 」
「Amazing experience. Jackie, hotel manager, is williing to take prompt action to resolve any issues encountered by guest. Warm, friendly and passionate. Will never regret staying here.」
「We had a great experience at this hotel. The location is very convenient, and the staff provided warm, attentive service throughout our stay. The breakfast was beautifully presented and delicious. The hotel is newly renovated with a stylish design that shows great attention to detail — everything felt very comfortable and thoughtfully arranged.
We arrived early in the morning around 6 AM after an overnight train. Although the hotel was fully booked and unable to offer early check-in right away,...
"Wonderful experience, very friendly staff. Perfect location as it’s just five minutes walk to the Main Street. Please note that traffic gets busy on weekends as they make them as walking areas in main areas.
We stayed on the 8th floor, could see the lake view! Just walking one / two floor up for the bar and restaurant. We can see the cathedral from the rooftop bar.
Breakfast has buffet and menu for main course.
Great services! We loved the surprise fruit pack when we checked out as we headed to Ha Long Bay for cruise.
The reception email me in advance on any assistance prior to my journey. Very helpful
"
"We booked to stay here at the last minute and got a great deal online. Our check in was prompt and friendly and the room was clean with a balcony and good air con. We only stayed for one night but would happily have stayed longer, the roof terrace was great for a couple of happy hour beers and a tasty lunch. All staff were friendly and helpful. Breakfast was basic but adequate for the price! Overall a great value hotel and in a good location to explore Hanoi."
