Find All-inclusive Hotel in Cozumel

"It was perfect!"

"Great spacious room, staff is wonderful- Diego, Jorge, Gerardo, Martin. Same staff as last year when we came. Pool nice and clean."

"Great place was awesome. Great customer service as well."

"Overall not a bad place to stay for the price you pay. The location is across the street from the sea, but NOT on the sea. In Cozumel in general, in order to get in the water you either have to pay at a beach club (20$ entry fee) or find some suspicious other area that doesn’t have an entry fee. Therefore, choosing a hotel with beach/sea access would be a better choice if that’s what you plan to do in Cozumel. The room was clean. The balcony was okay, the view is the doors to other hotel rooms and a slither of sea if you don’t pay for the nicer room. 2 out of the 4 nights I was there, housekeeping took my used towels but did not give me new ones. I had to chase down housekeeping to give me clean towels- they were not that clean. The breakfast is okay for being free. There are some fruit, eggs, toast, coffee. A pitcher of water in the lobby. The pool is pretty small- about 3 feet deep and 10-13 feet long. The lounge chairs are nice. Upon losing my key card, one of the rather unkind women at the front desk told me it would be a 13 dollar fee. Never in my life staying at a hotel was there a fee for a lost key. Especially when that information wasn’t given upon check in. After asking for a towel for the lounge pool chair she made me give her a collateral so I’d return the towel. I will say one of the male staff was always kind and smiling. Otherwise the staff was kinda rude. After paying the hotel price, taxis, and food, it’s so much more worth it to stay at an all inclusive. "

"Best place to stay and restaurans are awesome. Beach area is awesome"

"We absolutely love Fiesta Americana Cozumel! The staff truly goes above and beyond for an all inclusive resort. This keeps us coming back year after year. We cannot thank Arturo, Alejandra, Gabriel, Aaron, and Victor enough for making sure we had everything we needed to make the most of our stay. We were celebrating my fiances birthday on this trip and they went out of their way to make it a memorable day! This hotel offers incredible ocean view rooms, various restaurant options, multiple pools including a swim up bar, activities for kids and evening entertainment, and some of the best snorkeling. We cannot wait to return! "

"This is a good hotel good location great beaches..."

"Beautiful resort great location it was every thing I expected and more."

"The resort itself is ok averge for most things. However, the beds are very stiff, and it's impossible to get decent sleep. We went with a group of 6 people, between four rooms. Our rooms were all on different floors and everyone had the same compliant about the beds. Wifi rarely worked, and if it did, it was incredibly slow. Honestly, we gave up and didn’t connect to it most of our 10-day stay. The food was ok but was the same things pretty much every day. There is no refrigerator in your rooms, so bringing anything back to the hotel rooms was difficult. Especially if you wanted to keep drinks cold. The AC didn't work in our room, but our friends' rooms did. The staff are friendly but more approachable depending on how well you tip. Overall, we don't regret staying there but personally would not stay there again. "