I loved the hotel! Amazing staff, friendly and welcoming.
Carlos Raul
於 2024 年 3 月住了 3 晚
2/10 很糟糕
Irene
2024年5月19日
喜歡:整潔度
不喜歡:設施服務
Horrible vacation but most the employees are trying and are nice. However, when it comes down to it…they won’t rectify a situation. I felt like I had to work part time to get the vacation I paid for. Had to ask every day for a wash cloth, mini bar to be restocked, room to be cleaned, etc. They canceled the main dinner & show while we were there with no notice and planned our evening around it. Then had to wait 45 mins for a table at 1 of the 2 places to eat that was open. The food isn’t good, my tip is to order a couple of entrees and appetizers so that you can get mostly full at least. The bartender at the TINY pool is good! We still tipped everyone as I really think it’s a management issue. Chatted with several people at resort and the general consensus was many guests were having issues….although the conversations didn’t start that way…nobody was trying to bash the resort. It was just an overall let down. Book somewhere else, I was fooled by the good reviews and wanted to give it a chance.
Irene
於 2024 年 5 月住了 3 晚
10/10 有夠讚
Imani
2024年5月13日
喜歡:整潔度、員工素質和住宿環境和硬體
Imani
於 2024 年 5 月住了 3 晚
10/10 有夠讚
Sabrina
2024年5月5日
喜歡:整潔度、員工素質和住宿環境和硬體
Sabrina
於 2024 年 4 月住了 7 晚
10/10 有夠讚
Jonathan
2024年4月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I'm a travel agent writing this review on behalf of my client: Dreams Cozumel Cape Resort And Spa All-Inclusive is more beautiful than shown in the photos, my client stay was enjoyable, and memorable. A vacation well worth the stay at Dreams Cozumel Cape Resort And Spa All-Inclusive hotel.
Jonathan
於 2024 年 4 月住了 4 晚
6/10 一般般
Alicia Marie
情侶出遊
2024年4月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel itself is beautiful but the dining options could be a lot better. The pizzeria and the Mayan restaurant were the best food at the hotel. The buffet is very small with not a lot of options. Some of the restaurants the portions are so small you leave still being hungry. Some nights the buffet is closed and you’re only left with a couple options from the restaurants to choose from. They do have room service with some ok food. Definitely don’t get the pizza from room service. It doesn’t compare to the pizza in the pizzeria so that was definitely disappointing. I’m not bashing the hotel because we did have a great time while we were there. Just weren’t pleased with the food options.
Alicia Marie
於 2024 年 4 月住了 7 晚
10/10 有夠讚
JOHN KYLE
2024年4月26日
喜歡:整潔度、設施服務和住宿環境和硬體
Swim out room ocean front worth every penny!!!
JOHN KYLE
於 2024 年 4 月住了 5 晚
8/10 不錯哦
Monica Lorena Flores
2024年4月23日
喜歡:整潔度、員工素質和住宿環境和硬體
La comida no es tan rica
Monica Lorena Flores
於 2024 年 4 月住了 5 晚
6/10 一般般
ADELSON HERNANDEZ
親子旅遊
2024年4月18日
喜歡:員工素質
不喜歡:整潔度
Los juegos infantiles oxidados sin mantenimiento alguno para el cuidado de los niños
La comida insípida nada rico. Ni los chilaquiles ! Frijoles quemados !!!
ADELSON HERNANDEZ
於 2024 年 4 月住了 4 晚
10/10 有夠讚
Briana
2024年4月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was the one of the nicest hotels I have ever stayed in the grounds were absolutely stunning. It was like paradise. All of the staff were amazing and the area was extremely safe and beautiful highly recommend.