Find Hotels near Playa Del Carmen Airport (PCM)

"This is my third stay here (1 girls trip and this is my 2nd time with my partner). Staff is always friendly and helpful! They try their best to accommodate and are part of the reason I keep coming back !"

"This is the place to stay in Cacum"

"The property is gorgeous and so close to the beach and restaurants. We had the king bungalow tucked into the jungle landscape. Very private and quiet. My only complaint would be that the water pressure was not fantastic in the shower. I have found this to be typical in the area. I did not bring it up to the hotel staff as it was not a big deal, just a nuisance when trying to wash my hair. The room has mosquito repellent lotin but it is with citronella. You will definitely want something stronger if you plan to hang out in the hammock and are a mosquito magnet like me! Overall, it was a fantastic stay and we would book here again."

"Best Hotel Ever In Mexico . Amazing hotel for everyone. Food Pools Beach was stunning. Staff keeps you entertaining all day long . Best shows at night . Please visit . Thank you "

"Clean room, welcome staff, great food"

"Resort was excellent as was the staff. A few area's of the resort could use some updates but nowhere near outdated. Only real thing we found that needs improvement was the dining reservations. "

"The property was gorgeous. It was never very good for someone with mobility issues. They had no dinner buffets, the food options ib our opinion were not good at all. We even ate outside of the resort because the food was not good. We got served water with no ice constantly. I paid for a swim out pool and the ladder only had 2 small steps which we could barely get in and out. The staff was all very friendly. Overall I just probably wouldn’t return because of the price I paid wasn’t worth it with everything we experienced"

"I was very pleased with the family condo I stayed in. It had everything we needed, was comfortable, complete kitchen, even a washer for the clothes. I was dissapointed when I learned at check-in that they come to clean only every 3 days and if you want clean towels outside of those days you need to pay 15 USD and order them 24 hs in advance. On top of that one of the days they were supposed to come to clean they did not come, did not replace towels, toilet paper, tissue, shampoo, conditioner and soap. Gladly the front desk gathered some towels and tissue for us till next day. The receptionist that registered us the first day was not nice. She seemed aggravated by us refusing to wear a 24/7 bracelet that she wanted to put on us and said we could not take it off during our whole vacation so security would not give us any problems to get into the building. I requested to just have them in my purse instead, which seemed to irritate her. The rest of the staff we interacted with were always pleasant and helpful, and never once were we asked to show the bracelet in question. "

"Staff were great! The property though is tired and needs some investment in. A/C, ceiling fan, lack of outlets, poor lighting and minimal security in our room. The pools were getting rundown, especially the rooftop. Bartender was good considering lack of English. Location is great. Complimentary breakfast a nice touch."