Travelers find a peaceful retreat where they can soak up sunshine by the pool while planning their next adventure near the crystal-clear waters of the Mexican coast
Riviera Maya Suites overlooks the marina, a short walk from Mamitas Beach. Families love the rooftop terrace for relaxing after ecotours. The property offers free WiFi and laundry facilities, and the staff consistently earns praise from guests for their helpful service.
Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Riviera Maya Suites is near theme parks and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Mario Villanueva Stadium Madrid. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and hiking/biking trails nearby. Visit our Playa del Carmen travel guide
Calle 32 Norte con 1ra Avenida, Centro, Playa del Carmen, QROO, 77710
What's nearby
Quinta Avenida
2 min walk - 0.2 km
Playa del Carmen Main Beach
5 min walk - 0.4 km
Mamitas Beach
5 min walk - 0.4 km
Quinta Alegría Shopping Mall
6 min walk - 0.6 km
Mario Villanueva Stadium Madrid
3 min walk - 0.3 km
Getting around
Cancun Intl. Airport (CUN)
49 min drive
Restaurants
Chez Céline
2 min walk
Kampai
1 min walk
Quinta De Piedra
2 min walk
La Bodeguita del Medio
2 min walk
Ah Cacao Chocolate Café
2 min walk
About this property
Riviera Maya Suites
Family-friendly hotel near Quinta Avenida
Located close to Mario Villanueva Stadium Madrid and Mamitas Beach, Riviera Maya Suites provides a marina, a rooftop terrace, and a garden. Active travelers can enjoy ecotours at this hotel. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as car rentals on site.
Other perks at this hotel include:
An outdoor pool and a children's pool, along with sun loungers
Free self parking
A roundtrip airport shuttle (surcharge), multilingual staff, and an elevator
A porter/bellhop, wedding services, and beach umbrellas
Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and furnished balconies, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra amenities include:
Highchairs and baby baths
Showers, free toiletries, and hair dryers
40-inch HDTVs with digital channels
Wardrobes/closets, ceiling fans, and daily housekeeping
Awards and affiliations
Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Similar properties
Holiday Inn Express & Suites Playa Del Carmen by IHG
Holiday Inn Express & Suites Playa Del Carmen by IHG
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Onsite parking options include a carport
Things to do
Children's pool
Ecotours
Outdoor pool
Family friendly
All-in-one washer/dryer
Baby bath
Children's pool
High chair
Outdoor pool
Conveniences
Guidebooks
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Outdoors
Barbecue grill
Beach towels
Beach umbrellas
Garden
Marina
Pool loungers
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in hallways
Handrails in stairways
Tile flooring in room
Wheelchair-accessible path to elevator
More
3 floors
Built in 2006
Designated smoking areas
Mosquito nets
Traditional architecture
Room amenities
Bedroom
Hypo-allergenic bedding
Premium bedding
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
40-inch flat-screen TV with digital channels
More
Air conditioning
All-in-one washer/dryer
Ceiling fan
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Laundry detergent
Safe
Window screens
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of MXN 500 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MXN 600.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: MXN 2000 per stay
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: MXN 2800 per vehicle (roundtrip)
Pet fee: MXN 500 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: MXN 600.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property is also known as
Maya Suites
Riviera Maya Suites
Riviera Maya Suites Aparthotel
Riviera Maya Suites Aparthotel Playa del Carmen
Riviera Maya Suites Playa del Carmen
Suites Riviera
Suites Riviera Maya
Riviera Maya Suites Playa Del Carmen, Mexico
Riviera Maya Suites Condo Playa del Carmen
Riviera Maya Suites Condo
Riviera Maya Suites Hotel
Riviera Maya Suites Playa del Carmen
Riviera Maya Suites Hotel Playa del Carmen
Frequently asked questions
Does Riviera Maya Suites have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Riviera Maya Suites pet-friendly?
Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 500 per accommodation, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking is free at this property.
What time is check-in at Riviera Maya Suites?
Check-in start time: 3 PM; Check-in end time: 3:00 AM.
What time is check-out at Riviera Maya Suites?
Check-out is at noon.
Does Riviera Maya Suites provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MXN 2800 per vehicle applies.
Where is Riviera Maya Suites located?
This family-friendly Playa del Carmen hotel is located by the ocean, just steps from Quinta Avenida and Mario Villanueva Stadium Madrid. Mamitas Beach and Playa del Carmen Main Beach are also within 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Riviera Maya Suites Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Liz, one of the staff at the hotel, was such a great help while checking in! Expedia falsely advertised two different rooms in Playa Del Carmen, but Liz saved our trip and upgraded our room for the false advertising from EXPEDIA!!!!
Overall, this is an amazing property, location, staff. Any issue they resolve with a great attitude. It's not a new luxury hotel by any means, but it is well maintained and cleaned. I will definitely be returning.
Very clean, friendly staff, excellent pool. When we had an issue maintenance was quick to respond. If I had a complaint I'd say we needed more coat hooks but that's just nit-picking.
The roomamd property eas very celan and everyone so friendly. Loved all the greenery around the suites and very private and quiet. We enjoyed the pool area as well
We would recommend softer mattresses on the beds. Very hard and a choice between a fat pillow and a thin pillow. We did ask.oir housekeeper for a different one which she foind for us. The washer presssure in the shower was not good nor hot. But other than that we loved it. We appreciated the gallon of drinkable water as well
Wonderful for our family! Had a great time. Location is great, close to the beach, restaurants, town, very walkable. Appreciated the transportation service to and from the airport, well worth it. Be sure to message the hotel on whatsapp at least 2 to 3 days before you go, so the ride can be set up and you can discuss details, it is necessary.
One thing to know, the pool outside is not heated, which in the winter season means it was quite chilly so we did not use it. The hot tub was heated and became warm for us by midday, we enjoyed it several times. We understand from speaking to other tourists that this is common in the winter for other pools also. The beds were a bit firmer than we are used to, but we all still got good sleep. Everyone was very kind and helpful, they also accommodated us in English which we appreciated, and things are kept very clean. Adorable towel animals after housekeeping came, our child loved them. It feels like a family place, not a giant resort. It was a very relaxed way to visit the area. Very safe also.
Beautiful apartment in a prime location in Playa del Carmen (right on 5th Avenue).
Daily cleaning, large pool in the garden, and the sea less than a 5-minute walk away.
Jasper
Stayed 3 nights in Aug 2025
8/10 Good
Robert
2025/5/7
Liked: Cleanliness, staff & service, amenities
The rooms and area itself were amazing. We had a great stay and it was the perfect about of space for my family!!
I really like the space 2 bedroom 2 bathroom suite perfect for my family , it also has a kitchen and laundry room, balcony space and really nice, clean room