Cenote Santa Cruz Tours

We stayed at the casitas last summer and enjoyed our stay. We stayed at Royal this time and didn’t have as good of an experience. They didn’t tell us where our room was so we had to figure out the wifi and find a map while standing in the heat. Our toilet kept messing up and wouldn’t flush. They fixed it once but that only lasted a few flushes. The bracelet to open my room wouldn’t work. They fixed it but it only worked one time. Luckily my husbands bracelet worked. They didn’t restock the beers in our room. A little of the lunch restaurants were closed. One of the reasons we liked the resort before was the amount of restaurants but it was limited this time. Just all around not the best experience this time.

Palmaia was such a peaceful paradise! We went in mid June and it was pretty quiet so we felt like we had so much space to ourselves. Our nomadic guide Karen was helpful with all of our questions and checked in with us each day to see if we needed anything. We really appreciated her! Edgar gave us a tour when we first arrived and helped us get to the store at Sandos when we needed to get electrolytes (I got dehydrated the first day!) But what helped even more was when room service brought us fresh coconuts and a natural electrolyte drink. They literally saved our vacation because I felt better within an hour after that. The food was so good too! As vegetarians it was nice to not have to wonder what we could pick from the menu, and everything we chose was fresh and delicious. Our favorite restaurant was Ume- their sushi, pho, and desserts were our favorite dishes! Another highlight for us was the coffee shop, Plantissa. The interior design is out of a high end magazine and their bakery and drinks were a yummy mid day snack! We also attended some of the daily activities like yoga, a sound bath, breath work and an art class. It all felt like a dream, doing these things with such beautiful scenery around us! The teachers were kind and patient and we really appreciated the whole experience. We keep looking back at pictures and wanting to book again soon, it’s was so worth it!