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Hotel Playa Azul Cozumel

4.0 star property
Travelers enjoy turquoise waters for relaxation or water sports at this beachfront hotel, where restful nights lead to mornings with delicious breakfast buffets

Choose dates to view prices

Hotel Playa Azul Cozumel offers a private beach in Zona Hotelera Norte with two restaurants serving Mexican cuisine and light fare. The helpful staff receives praise from guests, who can enjoy treatments at Savia Spa while children have entertainment in the arcade room.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
The current price is NT$3,998
NT$5,070 total
includes taxes & fees
Sep 1 - Sep 2

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Suite, 1 King Bed, Ocean View

Minibar, in-room safe, iron/ironing board (on request), WiFi (free)

Superior Suite, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite Sea View 2 Queen Beds

Minibar, in-room safe, iron/ironing board (on request), WiFi (free)

Superior Suite Sea View 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, iron/ironing board (on request), WiFi (free)

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Suite, 1 King Bed, Ocean View

A hotel room with a bed, a desk, a television, and a balcony with a view of the ocean.

Superior Suite, 1 King Bed, Ocean View

9.8 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 2 Queen Beds, Sea View

A hotel room with a bed, a desk, a television, and a balcony with a view of the ocean.

Superior Suite, 2 Queen Beds, Sea View

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, Beach View

A balcony with white chairs and a table, overlooking a beach with thatched umbrellas and a clear blue sky.

Junior Suite, Beach View

  • Beach view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room Standard with Sea View

Minibar, in-room safe, iron/ironing board (on request), WiFi (free)

Room Standard with Sea View

  • Sea view
  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Room, Ocean View

A hotel room with two beds, a desk with a computer, a chair, a lamp, and a decorative swan.

Deluxe Room, Ocean View

8.4 out of 10
Very good
(60 reviews)
  • Ocean view
  • 613 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Grand Suite, Hot Tub, Ocean View

A balcony with wicker furniture, a view of the ocean, and a white railing.

Grand Suite, Hot Tub, Ocean View

9.0 out of 10
Wonderful
(14 reviews)
  • Ocean view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Located on a private beach, Hotel Playa Azul Cozumel is in Zona Hotelera Norte, a neighborhood in Cozumel. The area's natural beauty can be seen at Chankanaab Beach Adventure Park and Paradise Beach, while Mr. Sancho's Beach Club and Playa Mia Grand Beach and Water Park are popular area attractions. Traveling with kids? Consider Xcaret Eco Theme Park and Villa Maya. Looking to get your feet wet? Jet skiing, scuba diving and parasailing adventures can be found near the property. Visit our Cozumel travel guide
View more Resorts in Cozumel
Map
Carr. a San Juan Km. 4, Zona Hotelera Norte, Cozumel, QROO, 77600

What's nearby

  • A beach with thatched umbrellas and lounge chairs.
    Playa San Juan
    4 min drive - 2.1 km
  • A beach with clear turquoise water, a hammock, a thatched-roof hut, and a wooden pier.
    Paradise Beach
    34 min drive - 22.9 km
  • A boat named 'Xtabay' on clear turquoise water with a clear sky.
    Playa Mia Grand Beach and Water Park
    36 min drive - 24.7 km
  • A wooden swing set on a sandy beach with a clear blue ocean and a boat in the water.
    San Francisco Beach
    40 min drive - 27.6 km
  • Mr. Sancho's Beach Club
    35 min drive - 24.4 km

Getting around

  • Cozumel Intl. Airport (CZM)
    7 min drive

Restaurants

  • Guido's
    6 min drive
  • Melia Cozumel All Inclusive Golf & Beach Resort
    10 min walk
  • El Cozumeleño Beach Resort
    7 min walk
  • El Cozumeleño El Cocal
    7 min walk
  • Las Gaviotas
    2 min walk

About this property

Hotel Playa Azul Cozumel

  • Upscale family-friendly resort by the ocean
  • Consider a stay at Hotel Playa Azul Cozumel and take advantage of a free breakfast buffet, a beach bar, and a terrace. This resort is a great place to bask in the sun with a private beach, sun loungers, and snorkeling. Indulge in a manicure/pedicure, a body treatment, and aromatherapy at Savia Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Mexican cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and an arcade/game room.
  • You'll also find perks like:
    • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
    • Free self parking
    • Express check-out, a banquet hall, and water sports equipment
    • A 24-hour front desk, smoke-free premises, and a front-desk safe
    • Guest reviews speak highly of the breakfast, beach locale, and helpful staff
  • Room features
  • All 50 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
  • Extra amenities include:
    • Bathrooms with showers and hair dryers
    • 40-inch plasma TVs with cable channels
    • Wardrobes/closets, balconies, and coffee/tea makers

All inclusive details

  • Room service during certain hours

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chan Kaan
  • La Palapa Bar
  • Palma Azul
  • Palma Azul Sports Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Snorkeling
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Daily housekeeping (for a fee)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • Banquet hall
  • Built in 2006
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.69 per accommodation, per night
  • Cleaning fee: USD 2.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged
  • Housekeeping fee: USD 2.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Playa Azul Cozumel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Hotel Playa Azul Cozumel?

As of 2026/8/1, prices found for a 1-night stay for 2 adults at Hotel Playa Azul Cozumel on 2026/9/1 start from NT$3,998, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Playa Azul Cozumel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Playa Azul Cozumel?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Hotel Playa Azul Cozumel?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel Playa Azul Cozumel located?

Nestled on the beach, this Zona Hotelera Norte resort is within 3 mi (5 km) of Playa San Juan, Cozumel Maritime Terminal, and Cozumel Fiscal Pier Ferry Terminal. Benito Juarez Park and Villa Maya are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Playa Azul Cozumel Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 660 out of 1001 reviews
Rating 8 - Good. 259 out of 1001 reviews
Rating 6 - Okay. 57 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Dell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach at the property was the best. Plenty of lounge chairs available in both sunny and shady areas. The water was crystal clear which allowed from excellent snorkeling. The free buffet breakfast was excellent as well.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place, a beautiful beach, comfortable rooms with a spectacular sea view, good breakfast—I would definitely come back.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed every moment at this resort. From the beautiful decor, delicious breakfast, spacious room to the breathtaking views.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Shellie

Liked: Cleanliness, staff & service, amenities
Hotel could use remodeling, location is great, and staff very friendly. The food and drinks were mid.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel good location great beaches...
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was ok but the restaurant offers a variety of different options. We enjoyed having dinner outside and the food was delicious.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Gad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an excellent hotel to spend ur vacation at Cozumel. Great staff, a bedroom that have all that u need plus a good view of the beach. The food at the hotel restaurant is great. Pools could be better but if u don’t like the ocean experience (crazy btw) it is a good option. I’m definitely going to come back to this beautiful island and visit Playa Azul. My brother and I want to thank from the bottom of our hearts for this amazing experience.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service
Such a relief from the property we originally booked in town. The rooms were soundproof. Staff very nice and hotel was everything we wanted. Scuba with Chris is recommended!!!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean area with great bar and restaurant. Staff are exceptionally great.
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

Galina

Liked: Staff & service
Disliked: Property conditions & facilities
It’s so so old and all stink humid and mold, we’ve had roaches in our room. Pools are old and ugly. Ocean and the beach are beautiful, stuff is amazing For this money I’ve stayed at way better properties, wouldn’t ever put 9 for this one.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly staff
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, beach bar, buffet breakfast, clean rooms, dive shop and location on beach.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean, friendly staff, beautiful location with lovely beach for sitting and swimming, beach bar is nice, food is good, dive shop on premises, walkable to two restaurants.
Stayed 11 nights in Jan 2026
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Staff were very friendly and attentive.
Stayed 10 nights in Jan 2026
Verified review

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities
Beautiful view, quiet, attentive staff
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel. Rooms were spacious, the staff was hard working and friendly. The breakfast was very good with plenty of options. It was an easy $10 taxi ride to town. The Lobster House Restaurant and Key Lime Pie Factory across the street are both very good. The only thing that needs some improvement is the food served at the restaurant onsite.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean rooms. Great restaurant on site. Snorkeling just steps away. Small resort with 50 rooms.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

FUMIO

Liked: Cleanliness, property conditions & facilities
The room was very clean and view was great.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Madeline

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, beautiful hotel! Ocean view rooms are 100% worth paying for
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is a small space however once you swim past the small pier there’s plenty of beach to snorkel in. The beach is calm and completely crystal clear for you to snorkel or take a nice swim. The hotel is older but well maintained and very clean. The staff is very friendly. The breakfast included is the best. The restaurant a bit pricey.
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Stephanie

Pros- house keeping, kitchen/wait staff, and bar staff was awesome. Very friendly, happy,
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, well maintained ,reasonable price, good quiet location. Would definitely stay there again.
Stayed 7 nights in Oct 2025
Verified review

4/10 Poor

Charles

Liked: Staff & service
I paid quite a bit to stay there. I think I paid as much, if not more than the Hotel Westin, next door. The Westin looked amazing, because I checked it out. My room at the Playa Azul smelled of mold. I was disappointed.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Kirk

Liked: Cleanliness
We thoroughly enjoyed our eight day stay. This is a well-kept jewel. It’s small with a private beach that offers a nice get away from crowds. The staff is friendly and welcoming. I would highly recommend this hotel.
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Josefa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of choices for breakfast. Beautiful beach. Excellent Tiki bar and staff
Stayed 4 nights in Nov 2025