新加坡機+酒旅遊套裝行程 4 折起

Not recommended here for family.

hair dryer, phone are defective. Air con wind outlet is dirty.

The hotel itself is in a very good location and convenient to access the city. There are lot of shops and malls around, with the Joo Chiat Complex just next door. However, a lot of basic things needed improvement: 1) I had booked this hotel because according to brochures it had free onsite covered parking. I tried to contact the hotel through Hotels.com app to confirm the parking arrangement, but no one responded. Even after Hotels.com tried to contact them on my behalf, they did not respond. 2) They have a locker in the room, but it does not work. Apparently, all lockers have been turned off, they are just a showpiece. 3) They have a phone in the room, but it does not work. According to the hotel, only our room 226 phone was not working. 4) The room does not have any windows. To the hotel's credit, they do inform about this when booking. 5) They are aware that we are 4 occupants in the room, yet they only leave 3 towels everyday. We have to go down to collect the 4th towel as the phone in the room is not working. Although the hotel has potential to be a great one, they have only themselves to blame due to lacklustre service and poor attitude towards maintenance.

房間有螞蟻。 有一晚上會房間整個房間有臭味，發現洗手間馬桶裏沒有水我導致整個房間有臭味。 酒店沒有日日清理房間，只是三日清理一次，清理的還不包括掉垃圾和加廁紙。我每晚向酒店職員拿毛巾和廁紙。 房間夠大，浴室間隔也可以。 房間沒有電話，要上酒店房間前要向職員查詢才行。 枕頭袋有血跡。