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The staff was really good and very nice. The concierge specifically

Check in was fast and I was given a late check out.

Clean room and excellent spacious too.. best soft bed...

Staff excellent let us check in early, great swimming pool on roof. Nice bar area. Great location. Breakfast a bit average.

It was perfect. We were happy with all the facilities we were provided and it was a wonderful stay.

This is Avery big hotel but the rooms are very small. Sound proofing is poor but it is near to the Lavender subway station. This hotel is primarily catered to tour groups from China and India.

Great Location , with all the amenities and choice of restuarants

The stay was perfect except the let down from the hotel staff. As we had the room as a bridal suite, the morning on the wedding day was super hectic with one of our bridesmaids' dress being sent to the hotel for pressing. We have stressed several times that we need the dress very urgently. However, ...

Friendly staff, clean room, but TV channel not entertaining. Need to have Netflix account for movie?

Access to public transport and shopping complexes. The general layout and security of the hotel

In the center, convenient for shopping. Nice decoration, the room with a view is excellent. Cute robot, I missed them and will back again for sure.

wait time check in need to improve wait time check in need to improve wait time check in need to improve