Pulau Ubin Vacations from NT$13,662

Water filter machine in the room made the water taste like chlorine. Staff refused to send a bottle of water to my room, bar was closed. I had to go out at 3am to buy a bottle of water - atrocious service. In addition, the air conditioning was almost non-existant, it's either broke or just poor quality. The switches for the lights are on the other side of the room to the bed so you can't control from bed, this switch uni also has a bright blue light on it that lights up all night. Easily the worst hotel I've stayed at in Singapore. -5/5

The hotel is very nice and in a great location…….However they are renovating part of the hotel so we were woken up at 8.45 regularly by banging! This is supposed to be a refuge from jet lag and to relax on vacation! Often we needed a siesta to help with that! No chance!! The renovation reaches its peak between 11am and 6pm! When we told the hotel that it was unacceptable they just apologized but no solution! But seriously ASK when you book in not to be put near the renovation project! The fact that this was casually dismissed is not good enough!! Try better and prioritize your guests comforts!! I gave a three star for location, nothing else!

Not recommended here for family.

The loft room was great for a group of 5 who don't mind 2 pairs sleeping on the same beds, but note that the "lower" & "loft" beds are thinner (like futon; only the "main" bed uses a bed mattress) so those with back issues should take this into consideration. Room initially had missing hair dryer, but the front desk staff addressed it promptly. It was great that we always got bottled waters during our stay (def needed for our daily walking trips). Hotel's street has lots of restaurants so it did get noisy outside on weekend night, but we didn't really hear much noise in our room during our whole stay (or maybe we were just too tired to hear..) Best part about the hotel is its location- easy access to 2 MRT lines. We didn't know about the late opening of the DT line on the day we were supposed to go to the airport, So train staff was able to quickly guide us to an alternative train route to Changi Airport. Imagine the panic we would have been in if we stayed in an area with only 1 train line nearby..