「Great customer service, so nice and helpful. Patient enough to answer all of my questions. Beautiful view. A lot of things near by. So many things to do inside the hotel if you’re not able to get out much as well. Food is impeccable. If you love art you will not be disappointed with all there is to see within the beautiful hotel. 」
"I know there are a lot of mosquitoes there. If I can burn some mosquitoes, I will give more. I know it is difficult. In addition, the door lock leading to the beach is broken. When I went out, the staff told me that I could come back if I had the room card. Later, I found that the room card could not be recognized. I wandered around for a long time and could not get back to the hotel. This experience was not good."
"My flight was cancelled due to a plane malfunction, which prevented me from checking into the hotel. So, I contacted the hotel before the check-in time, hoping to negotiate a refund. However, their front desk was hard to reach and they refused to give me a refund, which was very disappointing."
