Sonesta Hotel Miami hotels

"Excellent hotel, staff was great, food and breakfast we cheap and exactly what we needed. the rooms are rustic/modern, clean and well taken care of! We will be returning. "

"Very nice hotel, price was great, staff were very nice and the room was very clean. Will be booking my stay there again. "

"Old, a little rundown. Staff is great! Buffet breakfast was a bonus. Valet $54 for one night. If you want food, automatic 20% added to the check. "

"Totally not worth the overpriced rates. Beach chairs and umbrellas are extra fee, the spa has an extra fee. The amenities and entertainment is overcrowded since it’s open to the public so everything is crowded, expensive and not accommodating. The staff is very cold and business oriented almost feels that they are doing you a favor by staying there. I left my room before 7am and got a bill a few days later for $450 of late check out!! Didn’t received a notification of the charge or invoice just the charge on my credit card. I am still waiting for that credit! Not a good stay/experience at all!!!"

"Nice, very efficient hotel in a great neighborhood. If you’re attending an event at the Kaseya Center, this is where you want to stay. "

"Dirty room. Mold on pillows."

"Only complaint is the sheets aren’t fitted and don’t stay tucked in"

"The breakfast was subpar, and the coffee was cold. The servers were not very attentive. The room was quite small, and the coffee bar did not have the food they advertised they had."

"They have automated a lot so there is very little staff interaction. We were not told how to obtain or offered our welcome drink. The bathroom amenities are not what I would expect for a $500/night hotel. The glasses in the cabinets were understocked and I could not turn the A/C below 70. Won’t be back. "