「The staff lacks as they are not really there to work. The hallways definitely could use a cleaning on the carpets. My room was clean as it was a newer updated room. Very safe and near downtown. 」
「From the time we stepped into the lobby, it felt like we were in a Caribbean resort. Staff was great, poolside service was awesome! We will be going back!」
「Access to the free trolley was the best part since parking in town is impossible. The only thing I wish they had was an outdoor pool area or a pool area for adults. It was all geared towards small children, which our kids enjoyed but we were not able to enjoy it with them.」
「Because of the parking problem, I went to bed at 2 a.m. Because of the attitude of the other party in handling the problem, I left a message to the hotel on Google. The hotel replied that they had no problem. Being rude and providing a solution are two different things. It is not rude just because the solution is unreasonable. I talked to the girl at the front desk, but she ignored me. It was like they didn't care about anything after you paid! An Indian lady's attitude was relatively good....
「The Marshall Creek Rest Motel was a delightful stop after a long day at Dollywood. It had everything we needed for a basic stay-comfortable bed, cold a/c, great water pressure-and several excellent touches like convenient hooks wherever we seemed to need one, a fridge, WiFi, and a friendly check in experience. We didn’t check out the pool or creek side seating area, but they looked nice. Gatlinburg is intense—SO many tourists and lots of traffic—so we were glad to get out of town early after a...
