Find Hotel Wedding Venues in Gatlinburg, TN

"While the hotel was very nice and the room was clean there were a few things that were less than satisfactory. After paying for “everything” online we were charged a $68 fee when checking in; $18 of that being for parking. Paying a parking fee is ridiculous to me after already paying $260 for the room itself. The additional $50 we were charged at check in was for god knows what. The food at the restaurant inside the hotel was very mediocre and overpriced. I wouldn’t mind paying $150 for a nice meal, but this was not that. Additionally, being charged $23 per person for breakfast is outrageous. Breakfast should always be included with your stay. The only complaint I have about the room is the pillows. Typically hotel pillows are super nice and firm, but their pillows were very soft and flimsy! You would need about 4 pillows to sleepy comfortably! Overall our stay was ok, but I wouldn’t book this hotel again for future visits. "

"Yes"

"The buffet for breakfast was fresh, a great variety, and with friendly staff "

"Nice "

"I seldom complete reviews but the stark contrast between the attractiveness of this hotel and room (balcony, hot tub, fireplace) and the comfort of the mattress was stark. After hiking over 14 miles in the mountains, the mattress still felt like sleeping on the ground. I expect a better mattress from Hilton."

"Hotel was great, staff was great, beds were way too hard, and our entire floor reeked of marijauna. "

"Room was large and very nice including the bathroom. Love hearing the water in the creek."

"The hotel smelled terrible, there was a fire that closed some amenities that we were aware of before checking in. Our room was dirty and had several bugs in it. Our door didn’t close completely allowing sun light and smoke to fill our room. And the staff in the office were very rude and made it seem like everything was our fault when we tried to talk to them about our concerns."