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Mainstay Suites Gatlinburg TN

2.0 star property
Travelers find a comfortable base at Mainstay Suites Gatlinburg with Ripley's Aquarium and other popular attractions just minutes away

Choose dates to view prices

This Gatlinburg hotel offers easy access to Anakeesta and practical amenities for a smooth stay. Guests can shop on-site, use the gym, and enjoy luggage storage and laundry services. Many appreciate the helpful multilingual staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Room service
  • 24/7 front desk

About the neighborhood

Map
803 E Parkway, Gatlinburg, TN, 37738

What's nearby

  • Cupids Chapel of Love - 2 min walk - 0.2 km
  • Historic Ogle Log Cabin - 2 min drive - 1.7 km
  • Ripley's Aquarium of the Smokies - 3 min drive - 2.0 km
  • Anakeesta - 3 min drive - 2.0 km
  • Gatlinburg SkyPark - 4 min drive - 3.0 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Bar & Grill - ‬5 min drive
  • ‪Ole Red - ‬3 min drive
  • ‪Subway - ‬4 min drive
  • ‪Tennessee Cider Company - ‬4 min drive
  • ‪Kephart cafe - ‬5 min drive

About this property

Mainstay Suites Gatlinburg TN

Hotel near Ripley's Aquarium of the Smokies
Close to Anakeesta, Mainstay Suites Gatlinburg TN provides shopping on site, dry cleaning/laundry services, and a gym.
You'll also enjoy perks such as:
  • A 24-hour front desk, multilingual staff, and luggage storage
  • An elevator and a front-desk safe
Room features
All guestrooms at Mainstay Suites Gatlinburg TN have amenities such as room service.

Similar properties

Suite, 2 Queen Beds, Balcony, River View (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
SureStay Plus Hotel by Best Western Gatlinburg
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,051 reviews
The price is NT$1,528
NT$1,722 total
includes taxes & fees
Jan 4 - 2026/1/5
SureStay Plus Hotel by Best Western Gatlinburg

Property amenities

Internet

  • Available in all rooms: Internet access

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Accessibility

  • Elevator

Room amenities

Food and drink

  • Room service

Policies

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Mainstay Suites Gatlinburg TN Hotel
Mainstay Suites Gatlinburg TN Gatlinburg
Mainstay Suites Gatlinburg TN Hotel Gatlinburg

Frequently asked questions

Where is Mainstay Suites Gatlinburg TN located?

Situated in Gatlinburg, this hotel is steps from Cupids Chapel of Love, and within 3 mi (5 km) of Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies. Roaring Fork and Historic Ogle Log Cabin are also within 2 mi (3 km).

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Reviews

Mainstay Suites Gatlinburg TN Reviews

8.8

Excellent

8.8

Cleanliness

7.6

Amenities

9.2

Staff & service

7.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 16 out of 26 reviews
Rating 8 - Good. 5 out of 26 reviews
Rating 6 - Okay. 3 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

Reviews

10/10 Excellent

himabindu

Liked: Cleanliness, property conditions & facilities
Nice ambience and polite staff
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, clean, comfortable
Stayed 4 nights in Nov 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying here every year. The rooms are great. Most of all the staff is ALWAYS nice helpful and friendly. We appreciate the warm welcome.
Stayed 2 nights in Oct 2025

8/10 Good

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice. Room was clean. Very good quality for the price! Within quick driving distance from Gatlinburg and Pigeon Forge!
Stayed 2 nights in Nov 2025

8/10 Good

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was close enough to everything without being right in the traffic. Clean and comfortable room.
Stayed 3 nights in Oct 2025

6/10 Okay

Melanie

Liked: Cleanliness, property conditions & facilities
Staff wasn't the best. Room was good
Stayed 6 nights in Dec 2025

4/10 Poor

Jennifer

Disliked: Amenities, property conditions & facilities
Paper thin walls and could hear conversations in the next room; the front desk tried to charge me additional funds even though I paid in advance; the morning breakfast buffet was horrible. This hotel overall was terrible.
Stayed 2 nights in Dec 2025

10/10 Excellent

Maribel

Liked: Amenities, property conditions & facilities
I like how friendly the the staff was and to be able to have a conversation with them.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shenicqua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Amazing hospitality
Stayed 2 nights in Jun 2024

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we have stayed here twice already and loved our stay. Everyone is so friendly. We look forward to returning.
Stayed 3 nights in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Could not get the room to warm up
Stayed 2 nights in Dec 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was practically new. very clean, comfortable beds, but we didn't sleep much because someone in the room above us was obviously building a house in their room and stomping on the floor all night long.
Stayed 1 night in Jul 2024

6/10 Okay

Linda

Disliked: Cleanliness
Well first night there they double booked our room we didn’t have dead bolt on but we had other they were able to open our door this was at 12:- 15 am then lady at front desk was rude as all get out didn’t even say sorry. We complained they did give us a free night said it would be credited back to you then you can credit our zip account.
Stayed 4 nights in Mar 2024

10/10 Excellent

Mario

Liked: Cleanliness, property conditions & facilities
Muy limpio todo y excelente servicio de calidad
Stayed 2 nights in Dec 2025

10/10 Excellent

Fabricio

Stayed 2 nights in Oct 2025

6/10 Okay

Lizzette

Stayed 1 night in Oct 2025

10/10 Excellent

Ruben

Stayed 1 night in Oct 2025

10/10 Excellent

Dillan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Stayed 1 night in Jul 2025

10/10 Excellent

Raji

Stayed 1 night in Jul 2025