Residencial Bavaro Punta Cana 5 Stars Hotels

"Our honest review of Serenade Adults Only Resort in Punta Cana, DR: We spent 4 nights in a Master Suite with Elite Service and really enjoyed the room—spacious, well-located, and comfortable. The pros: Beautiful beach, a very walkable resort layout, and excellent food at the dinner restaurants. The Elite pool area is quiet and relaxing, and the resort is conveniently close to the airport. The cons: Entertainment (both daytime and evening) felt underwhelming. Drink service at the Elite pool was virtually nonexistent—we had to go to the bar ourselves most of the time. Butler service was limited to helping with dinner reservations and didn’t add much beyond that. The bartenders didn’t seem well-trained and were unfamiliar with several standard drinks. At the Market buffet, only regular coffee is available—ordering specialty drinks like cappuccinos can take up to 15 minutes, as they’re made elsewhere due to a broken machine. The adults-only buffet food was fairly basic; we were hoping for more authentic Dominican options. The biggest downside, however, was the customer service during breakfast and lunch. Service was inconsistent—some tables went unattended for up to 20 minutes, and at one point a server seemed visibly annoyed by a simple drink request. Special thanks: We want to recognize the few team members who truly stood out for their service and kindness—Melissa and Joel at the piano bar, Santo from the Gourmet Restaurant, July from Market buffet, & Andy from MGMT."

"Clean room, has small indoor hot tub just before the balcony. The roof top pool was too cold to use but t loved the large lounge bed on the rooftop to relax and enjoy. "

"Very clean | there is water bottles to drink everywhere | "

"This resort is definitely family and kid friendly. They even have a little daycare area in the main buffet restaurant. The rooms were always maintained clean. Most of the staff was super friendly and made sure you were well taken care of but that was only when they noticed that you are a good tipper. The entertainment at night was great and fun! The bathrooms around the resort are spotless. However, we requested a King size bed for both rooms and received double beds. In the main pool, you would find bird droppings in the actual water while swimming. The rooms at night were actually really warm and the lowest setting was 68 degrees. I do not see myself going back but, it was a nice experience."

"Perfect! 10/10"

"Our stay was wonderful. Staff was very friendly and attentive. Resort was beautiful. "

"The internet wasn’t great, works only in certain areas and it was slow. We also had flies in our bathroom that appeared to be coming from the drains. I complained about it on the first day but the flies kept coming back. Overall the hotel was great, food was good and the staff were great. "