巴伊亞普林西比豪華艾絲梅拉達飯店 - 全包式 - 全新裝修是否有游泳池？

是的，此住宿設有2 座室外游泳池和兒童游泳池。

巴伊亞普林西比豪華艾絲梅拉達飯店 - 全包式 - 全新裝修是否允許攜帶寵物？

很抱歉，此住宿恕不允許攜帶寵物。

巴伊亞普林西比豪華艾絲梅拉達飯店 - 全包式 - 全新裝修的停車費用是？

此住宿提供免費自助停車服務。

巴伊亞普林西比豪華艾絲梅拉達飯店 - 全包式 - 全新裝修的入住登記時間是？

入住登記開始時間：15:00；入住登記結束時間：00:00。

巴伊亞普林西比豪華艾絲梅拉達飯店 - 全包式 - 全新裝修是否提供到機場的接駁車服務？

是的，住宿提供機場來回接駁車服務。

巴伊亞普林西比豪華艾絲梅拉達飯店 - 全包式 - 全新裝修是否提供全包式禮遇？

是的，住宿提供全包式服務。包含所有食物和飲料，提供的活動則包括浮潛、獨木舟和迷你高爾夫等。

巴伊亞普林西比豪華艾絲梅拉達飯店 - 全包式 - 全新裝修位於何處？

此住宿位在巴瓦洛的海灘，距離Arena Gorda 海灘和蓬塔卡納高爾夫球場不到 15 分鐘腳程。卡納灣高爾夫俱樂部和伊波羅之星高爾夫球場也在 5 公里內。

巴伊亞普林西比豪華艾絲梅拉達飯店 - 全包式 - 全新裝修評語、優惠和相片 2026

Q: 巴伊亞普林西比豪華艾絲梅拉達飯店 - 全包式 - 全新裝修是否允許攜帶寵物？

很抱歉，此住宿恕不允許攜帶寵物。

Q: 巴伊亞普林西比豪華艾絲梅拉達飯店 - 全包式 - 全新裝修的停車費用是？

此住宿提供免費自助停車服務。

Q: 巴伊亞普林西比豪華艾絲梅拉達飯店 - 全包式 - 全新裝修是否提供到機場的接駁車服務？

是的，住宿提供機場來回接駁車服務。

鄰近地區資訊

巴伊亞普林西比豪華艾絲梅拉達飯店 - 全包式 - 全新裝修位於旁達加納的巴瓦洛，住宿坐落在海灘上。如果您想要體驗一些活動，可以考慮去一趟卡納灣高爾夫俱樂部和Cocotal高爾夫球鄉村俱樂部，希望欣賞自然美景的旅客則可以去Arena Gorda 海灘和洛斯科拉萊斯海灘探索看看。您可以到可可邦哥蓬塔卡納度過美好夜晚，如果有帶小孩，一定要帶他們去Sirenis Aquagames 水上樂園走走。釣魚以及高爾夫等水陸活動都是擁抱大自然的好機會。查看旁達加納旅遊指南

6/10 一般般

Nicci

家庭旅遊

2026 年 1 月 24 日

The female staff was rude, our first room had no running water. Also, there are no elevators so if you are booked on the 3rd floor- rough. Food is below average.

於 2026 年 1 月住了 3 晚

8/10 不錯哦

Inessa

2026 年 1 月 20 日

喜歡：整潔度和住宿環境和硬體

Didn’t wash floors only swipe

於 2026 年 1 月住了 7 晚

10/10 有夠讚

Louis

2026 年 1 月 18 日

喜歡：整潔度、設施服務和住宿環境和硬體

Très belle chambre extra propre et personnel très gentils

於 2026 年 1 月住了 5 晚

10/10 有夠讚

Ryan John

2026 年 1 月 16 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Pools were great, quiet and clean

於 2025 年 10 月住了 7 晚

6/10 一般般

JENNIFER

2026 年 1 月 12 日

於 2026 年 1 月住了 7 晚

8/10 不錯哦

shravan

2026 年 1 月 7 日

於 2025 年 12 月住了 5 晚

2/10 很糟糕

Shafina

家庭旅遊

2026 年 1 月 6 日

不喜歡：整潔度和住宿環境和硬體

Please save yourselves the money and go elsewhere. Overall, this resort has been declining in it's accommodation, food, amenities and overall customer service. We as a family have been visiting the Bahia Principe 'LUXURY' Esmeralda since 2015 on and off. The Esmeralda was initially a lovely experience with exceptional service and accommodation. The hotel claims to have been recently renovated and there was absolutely no evidence of this and certainly nothing 'luxurious' about the experience. Room: We had two rooms as a family, traveling with teenage kids. Our room was dirty and the bathroom smelt of sewage most nights. The bathtub in our room looked like someone had tried to crawl their way out of it. There were cracks and dents with paint chipping, it could not be used. Food: Absolutely horrible. The buffet was a repeat everyday with very little variation. The quality has declined significantly. The à la carte restaurants were worse than the buffets. We booked into the Indian restaurant one evening, looked at the menu and just walked out. There was nothing on the menu that even resembled Indian food, there were items such as Brioche & Croquette, yet the restaurant was called (Naan_meaning bread) Unfortunately for us, this would be the last time we will visit the Esmeralda. The time spent with the family was priceless, however I honestly believe that the rating should be a 3.5 Star. A 5 star rating is really overrated.

於 2025 年 12 月住了 7 晚

8/10 不錯哦

Drew

情侶出遊

2026 年 1 月 5 日

喜歡：整潔度、設施服務和住宿環境和硬體

Pros: good polite serving staff, clean rooms, always had bottle water and beer available in room, restaurant food was good. Beach was nice and always had chairs and clean towels available. Felt safe always, even during transport from airport. Cons: if you're an only english speaking america you will have trouble understanding a lot of the workers, including the front desk personnel. We had to go back and ask someone when our reservations were and several other questions because we were clueless. Im not saying it's the resorts fault, but something to consider. The buffet food for lunch and dinner is horrible. The desserts are a total catfish, but the drinks were all good. We had several bahama mamas and pina coladas.

於 2026 年 1 月住了 4 晚

6/10 一般般

Maria Claudia

家庭旅遊, 親子旅遊

2026 年 1 月 4 日

喜歡：整潔度和住宿環境和硬體

不喜歡：設施服務

El desayuno muy bueno El servicio muy regular. Ineficiente. Habían personas amables pero otras bastante odiosas y nada colaboradoras

於 2025 年 12 月住了 5 晚

4/10 不太好

CAROLINA

家庭旅遊

2026 年 1 月 3 日

喜歡：整潔度

不喜歡：員工素質和設施服務

Service is terrible. Waiters are hateful

於 2025 年 12 月住了 5 晚

10/10 有夠讚

DEVLEENA

家庭旅遊

2026 年 1 月 2 日

喜歡：整潔度、設施服務和住宿環境和硬體

This was a fantastic resort in the DR. We had a swim up room, located conveniently to restaurants, pool and the beach. Besides one snafu with a restaurant where they bumped our dinner booking an hour later, we had a great stay. We also booked a private transfer and an off-site day adventure from this resort, all of which went smoothly. I would recommend this place and would return myself as wel

於 2025 年 12 月住了 5 晚

8/10 不錯哦

Andrea

家庭旅遊

2026 年 1 月 2 日

喜歡：整潔度、設施服務和住宿環境和硬體

Rooms were very nice, food was good, but service was quite bad everywhere. The resort was very full and it seems like they did not staff up appropriately, and/or salaries are low maybe? In any case, attitudes were not great. Book restaurants way in advance through the app, we tried 3 days before going and most were already full.

於 2025 年 12 月住了 5 晚

2/10 很糟糕

Clinton

家庭旅遊, 親子旅遊

2026 年 1 月 2 日

喜歡：住宿環境和硬體

不喜歡：整潔度

I really wanted to love Bahia Principe Luxury Esmeralda, especially since the decor is stunning and the buggy service was great. However, the experience was far from "Luxury." Check-in was incredibly slow. Our room was dirty: sand on the floor, coffee stains, and hair/soap residue in the tub. I called the concierge three times.. no one came. We even found toothpaste on the sheets; staff tried to claim it was "paint." By day two, the sand and tub still hadn't been cleaned. The food situation was disappointing. Lunch is limited to the buffet or sports bar. There is beachside dining, but it’s just another buffet with very limited options. Worst of all, there were flies everywhere.. in the buffets and the restaurants. Health warning for Punta Cana: the sand fleas are brutal. My child got big red bites on her arms and legs, and I got them on my hands and feet. They are very painful and itchy. The atmosphere was off. Staff seemed unhappy and the vibe was average. The Christmas entertainment was not up to the mark. Sad & Boring.. a depressed elf and a Santa wasting time. Hardly anyone stayed to watch. Overall, not worth it, especially for the festive season. You’re paying for a luxury name but getting poor service and bad hygiene.

於 2025 年 12 月住了 7 晚

10/10 有夠讚

Cynthia

2026 年 1 月 1 日

喜歡：整潔度、設施服務和住宿環境和硬體

staff was amazing

於 2025 年 12 月住了 6 晚

4/10 不太好

Khalid，Monmouth Jn

2025 年 12 月 31 日

喜歡：整潔度

The resort claims luxury, far from it. Restaurant bookings became messed up, we were 9 bookings were made for 6 multiple times. This led to situations two evenings at restaurants. In the buffet roughly 50% of the items were not labeled. If you are vegetarian you are very limited to a few items. The staff themselves are very good and helpful. Twice at restaurants and once at the buffet they claimed they had no tea bags. My daughter was locked out of her room in 2 occasions and was forced to wait outside for someone to come and fix her lock, both times the batteries for the lock were changed. On Christmas Eve there was a fixed menu, Fish or Meat. Again very surprised no vegetarian options. I could go in with smaller issues but I would recommend go to another brand resort.

於 2025 年 12 月住了 6 晚

10/10 有夠讚

Tugce Arit

家庭旅遊

2025 年 12 月 31 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Overall it was a nice hotel.

於 2025 年 12 月住了 4 晚

2/10 很糟糕

Mohammad Omair

家庭旅遊, 親子旅遊

2025 年 12 月 30 日

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

⭐ 1 Star – Very Disappointing Experience I had a very disappointing stay at Bahia Principe Luxury Esmeralda in Punta Cana. For a resort marketed as “luxury,” this experience fell far below expectations. There were bugs crawling in our room, which was unacceptable and made the stay very uncomfortable. At the buffet, food labeling was poor, and vegetarian options were not clearly described. At the live cooking stations, the same hot plate was used for all foods without cleaning between orders, and the same spoon was used across all vegetable dishes, resulting in meat being mixed into the vegetables. This is a serious concern for hygiene, dietary restrictions, and food allergies. Communication was also difficult, as many staff members did not speak English, making it challenging to address concerns or ask basic questions. Overall, this resort does not meet the standards expected of a luxury all-inclusive. I do not recommend this resort based on cleanliness, food handling practices, and overall service.

於 2025 年 12 月住了 6 晚

2/10 很糟糕

Prasanna

2025 年 12 月 30 日

於 2025 年 12 月住了 5 晚

10/10 有夠讚

anand

家庭旅遊

2025 年 12 月 30 日

喜歡：整潔度、員工素質和住宿環境和硬體

Clean and well-maintained rooms with cordial staff. Breakfast offered a good variety, and the dinner restaurants served excellent food with well-designed menus. The resort has two outdoor pools and is overall very well kept. Entertainment was enjoyable, with daily activities, and the holiday lights added a nice festive touch. The outdoor seating areas, including near the sports bar, were a plus. It was great that Esmeralda guests had access to the other sister resorts within the complex. Good connection between resorts through frequent shuttles. However, compared to some of the other resorts, the Esmeralda lobby felt a bit average, and amenities like a coffee or dessert shop were missing. While the staff was friendly, limited English proficiency at times made basic communication challenging. For an international resort, improved English communication would enhance the guest experience. Beach is well maintained but not long enough. Ample chairs and tiki huts available. Stayed for 5 nights and Overall had great experience And highly recommend.

於 2025 年 12 月住了 5 晚

10/10 有夠讚

Rashmi

2025 年 12 月 30 日

於 2025 年 12 月住了 5 晚

2/10 很糟糕

Tamika

情侶出遊

2025 年 12 月 30 日

喜歡：設施服務和住宿環境和硬體

不喜歡：整潔度

I booked a room with a swim up pool and I was unable to utilize the pool for the last 3 days of my stay because there were dead water bugs floating around. I called and went to the desk several times to get someone to clean the pool and no one ever came. I paid for a room that I was not able to fully utilize and it’s unfair. I also have footage of the bugs in the pool.

於 2025 年 12 月住了 4 晚

10/10 有夠讚

Kevin

2025 年 12 月 29 日

喜歡：整潔度、設施服務和住宿環境和硬體

Friendly staff, clean room, nice surroundings

於 2025 年 12 月住了 8 晚

4/10 不太好

Rushabh

親子旅遊

2025 年 12 月 28 日

喜歡：整潔度

不喜歡：設施服務

Traveling with a baby, they gave us a room next to the cafe area which hosts lots of activities through the evening and night resulting in noise which was unbearable and lots of foot traffic and noisy people walking late into the night. Repeated calls to hotel were ignored. They had no decency to even apologize. Never coming back. Off, the buffet is not great. No taste in the food.

於 2025 年 12 月住了 4 晚

4/10 不太好

Gerald

家庭旅遊

2025 年 12 月 28 日

不喜歡：住宿環境和硬體

Neglected rooms and fixtures throughout. Lots of broken things. A la carte food was terrible

於 2025 年 12 月住了 6 晚

10/10 有夠讚

Yanhua

家庭旅遊

2025 年 12 月 28 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Great stay!

於 2025 年 12 月住了 6 晚

巴伊亞普林西比豪華艾絲梅拉達飯店 - 全包式 - 全新裝修

Bahia Principe Luxury Esmeralda - All Inclusive - Newly Renovated

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