irst, what I liked about this hotel was the treatment of some of the staff, the friendship and personalized attention of the head chefs and restaurant managers, as well as the administrators.
What I didn't like:
1. The private service for the Elite pool wasn't fulfilled, as many non-Elite guests were swimming in the pool, as the area was free to enter without physical barriers protecting it, only signs. The beach was dirty and smelly.
2. The food was very repetitive and lacking variety, except for Wednesday Dominican night, THE BEST NIGHT.
3. The hotel was boring at night with no music, and the bar closes at 11 p.m.
3. For me, it's not 5-star; I recommend you book the family room.