Chalets in North America

"I am surprised that the overall rating average for this hotel isn't higher. Soent 3 days with my 8 year old nephew and it was perfect. Spacious room, comfy beds, and AC that kept us cool when it was 100 degrees outside. We especially liked the smoothie place just next door (you get a discount for staying at the hotel) and friendly staff. I have stayed in a dozen or more NYC hotels and this is now in my top 3. "

"Perfect stay"

"Enjoyed how close we were to Union Station and the Subway as we were attending the National Bank Tennis. Loved that we could leave our luggage in a secure place the next day and spend time in TO. The Ritual cafe and the Bistro in the hotel, very nice! Great atmosphere, good food and pleasant helpful staff. A Keurig coffee maker with several pods would have made it perfect rather than the type that was there. Overall, a very pleasant experience as always! We will be back! "

"Beautiful historic property. Nicely refurbished rooms. Great location for local attractions. "

"It's so close to Times Square and the subway. There are lots of shopping options close by and restaurants. Those can add up though because of the location so that's something to watch out for"

"Everything was perfect. Large room for NYC!! :) elevators are quite small but stairs are available"

"Was great and what I expected "

"We had a brilliant stay. The location is excellent, just off Times Square. The hotel itself is a little dated, but it’s fine and more importantly clean. The beds were really comfortable! The one thing I would say is the air con in the rooms is incredibly loud! Bring earplugs."

"I had issues with my room due to the AC not working, the staff was amazing and went beyond making sure myself and my daughter was comfortable as she is special needs. All staff members were so kind and caring toward my daughter and also was so supportive and kind. I highly recommend this hotel and will be vack in the coming future."