「This is the most comfortable hotel I have ever stayed in. If I have another chance to go to Orlando, I will also choose this resort, and I will let my friends choose!」
「We had really bad experience during last night.when we really exhausted after walk all day at the park and back to the room around 8:00 pm, we couldn't enter the room because the card doesn’t work, and we have to go downstairs with all my bag looking for help. Luckily I found a nice staff who found a specialist opened the door for us and tell me there’ll be someone send a new card to me. So we wait at room thought we will get the card a couple of minutes then we could go to the pool to get some...
「We had an amazing stay! The staff was friendly, welcoming, and professional. The rooms were spacious, beautifully designed, and included balconies to enjoy the view. The hotel’s location was perfect within walking distance to the waterpark, restaurants, entertainment, and shopping. Highly recommend!
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「Awesome location allowing early entry straight into Epic Universe. Beautifully furnished, comfortable room allowing us an amazing view over the park to watch the fountain show at park closing. V friendly staff. Loved every second of our stay ⭐️⭐️⭐️⭐️⭐️」
"They do not provide housekeeping and other services besides check in and check out. If you try to call them on the phone, it most likely asks you to leave a voicemail which is full. Some of the staff have a terrible attitude. Also, if you are looking at the shuttles they provide to Disney and Universal, the times their shuttle runs are mostly inconvenient, so make sure you ask about this before booking with them. "
"This is the most comfortable hotel I have ever stayed in. If I have another chance to go to Orlando, I will also choose this resort, and I will let my friends choose!"