This was our fourth time at this resort, and it is always great. It's easy to get annoyed with tourists if you are working on a resort in a very popular city, however every worker was friendly and professional. The grounds are gorgeous, the room was clean. The activities and pools were fun! My only complaint is pricing for food and drinks on resort are really expensive (as the rest of Orlando) but the portions are not worth the price. Thank you to all the people who made our stay lovely from check-in, pool attendants, housekeeping, shuttle drivers, bartenders etc your hard work and kindness on such a big resort was noticed by me and my family and we appreciate it so much.