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Great hotel- lived the fitness center and spa. Only issue is distance from train station. The hotel had a shuttle bus every half hour which helped very much.
The main restaurant 's food and beverage selection could be improved.
link to airport train station.walking distance to food street and shopping street.
High standards great staff Issue with English but expected
The staff at the front desk n concierge are really helpful.
A beautiful Hotel and nice to have a public bathroom. I wish I could stay longer night.
Location, great room, comfortable bed. Friendly staff.
Great wheelchair accessible room, great location - close to bus stops and subway stations and walkable to Osaka station as well as free bus shuttle to Osaka station
Paying extra to use pool sauna etc... seems a bit poor for a 5 star hotel. Overall still excellent value
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