大阪 5 星級飯店

「房間遺留了belt，但酒店職員沒有立刻email告訴我，叫我主動裁聯絡，才能把遺下的東西拍照給我！ 我覺得作為第五星級酒店是可以轉過聯絡客人 Email or what’s app that ok! 資訊科技已經正在發達，為何還要用email傳來傳去？ 」

「乾淨的客房、服務人員態度很好」

「Everything was perfect yet as expected from the Four Seasons. Service was superb and thoughtful. The Ofuro and pool was clean, zen and luxurious. The omakase was one of the best. I will definitely come back again. 」

「The lounge access is definitely worth the price, with very good view and awesome snacks and drink selection. 」

「We like the breakfast very much 」

「氣氛非常好！」

「It’s a good hotel, we all love and enjoy it」

「很好」

「客房清潔整齊，職員非常友善及服務態度非常好。」

「a nice hotel in the center of Kyoto, across the street from the Kyoto Museum, walking distance to several famous temples and landscapes, lots of restaurants and coffee shops in the neighborhood, room design is simple and concise yet with style, room is clean , its a good stay 」

「飯店的迎賓服務很棒，非常用心的寫了小卡片給我的小女兒（訂房時有備註..）而且主動幫我們升等房型，非常感謝！！大阪城的view真的是太美了，美中不足的是，附近的便利商店都有點距離，步行可到的只有一間小小的family，走的時候車流和超速有點令人緊張，後來寧可搭Uber去附近seven，有四個便利商店也有藥妝，另外在硬體上飯店的設計真的可惜，把衣櫃和浴室做成連通的，會導致吊掛的衣服天天都是潮濕的，要處理潮濕的衣服有點麻煩，飯店設計師居然沒有考慮到濕氣的問題，而且最好要退房時發現我帶去的鞋盒（衣櫃對面）居然跑進一隻蟲子，嚴重嚇到，我覺得可能還是跟濕氣有點關係，另外有可能是打掃的部分不夠仔細，因為前ㄧ天根本沒蟲子，每天床頭和臥榻床邊的灰塵都蠻多的，得自己擦拭。」

「Excellent hospitality. Nice view from the room. However, the location is a bit far away from the Main Street. Overall, it is a superb experience and I will visit again next time.」