"Very clean and convenience hotel for business and sightseeing. Walkable to train stations, department stores and the port area. tremendous dining and shopping options near the hotel. The hotel restaurant offered very fresh, wonderful meals & dishes with good price."
"Very clean and convenience hotel for business and sightseeing. Walkable to train stations, department stores and the port area. tremendous dining and shopping options near the hotel. The hotel restaurant offered very fresh, wonderful meals & dishes with good price."
Everything at this hotel was spectacular! I can’t rave about every aspect of this hotel enough. The staff was very gracious. The king room was spacious and beautiful. And the views!! Amazing views of the city from our room, the reception area and the fantastic roof top bar. Plus, it’s in the heart of a high end shopping area on one side and a 10/15 block street mall on the other.
Everything at this hotel was spectacular! I can’t rave about every aspect of this hotel enough. The staff was very gracious. The king room was spacious and beautiful. And the views!! Amazing views of the city from our room, the reception area and the fantastic roof top bar. Plus, it’s in the heart of a high end shopping area on one side and a 10/15 block street mall on the other.
Sean
Reviewed November 7, 2026Reviewed November 7, 2026
Fantastic Stay – Comfortable, Convenient, and Exceptional Service
I had a wonderful stay at Cross Hotel Osaka. From start to finish, everything exceeded my expectations. The staff were incredibly attentive, friendly, and genuinely eager to help in any way they could. Their hospitality made a real difference and added a personal touch to the experience.
The breakfast was excellent, with a great variety and fresh options to start each day off right. The room was spotless, well-maintained, and...
Fantastic Stay – Comfortable, Convenient, and Exceptional Service
I had a wonderful stay at Cross Hotel Osaka. From start to finish, everything exceeded my expectations. The staff were incredibly attentive, friendly, and genuinely eager to help in any way they could. Their hospitality made a real difference and added a personal touch to the experience.
The breakfast was excellent, with a great variety and fresh options to start each day off right. The room was spotless, well-maintained, and...
Its location is wonderful !! the hotel is new and very beautiful. room was not big but very good size for japan standards and beautiful furnished. they give you pijamas to use for your stay which i loved, also water and everything was great about my stay. i loved it
Its location is wonderful !! the hotel is new and very beautiful. room was not big but very good size for japan standards and beautiful furnished. they give you pijamas to use for your stay which i loved, also water and everything was great about my stay. i loved it
The hotel is stunning!!
We were traveling for a very special occasion, and the hotel sent us a special gift that consisted of three sets of chopsticks, cookies, and a voucher for a drink at their beautiful bar. This was very thoughtful, and we really appreciated it.
There were 6 bottles of water refilled every morning and a ton of high-quality facial products, including bath salts for the tub. The location of this hotel is fantastic, close to everything, including the metro.
The hotel is stunning!!
We were traveling for a very special occasion, and the hotel sent us a special gift that consisted of three sets of chopsticks, cookies, and a voucher for a drink at their beautiful bar. This was very thoughtful, and we really appreciated it.
There were 6 bottles of water refilled every morning and a ton of high-quality facial products, including bath salts for the tub. The location of this hotel is fantastic, close to everything, including the metro.
The hotel was perfect for our needs. We had 3 beds in our room for our family. It was very clean. The staff was very friendly and helpful. The breakfast selection was very good. Location was also great. One street over from a covered street with all kinds of restaurants and shops
The hotel was perfect for our needs. We had 3 beds in our room for our family. It was very clean. The staff was very friendly and helpful. The breakfast selection was very good. Location was also great. One street over from a covered street with all kinds of restaurants and shops
Great location for Osaka. Many things are walkable and those that aren’t the train station is just a few minutes away. The hotel is great and rooms are good sized. The breakfast buffet is decent
Great location for Osaka. Many things are walkable and those that aren’t the train station is just a few minutes away. The hotel is great and rooms are good sized. The breakfast buffet is decent
Train station was 5minutes walk from the hotel.
Though the room was on the smaller side, it was very fancy and had all the amenities and was well kept.
The staff was very nice and helpful as well.
They called us a taxi when we needed to get our luggage to the airport and walk us down and waited in the cold with us for the taxi to arrive. Great service!
Train station was 5minutes walk from the hotel.
Though the room was on the smaller side, it was very fancy and had all the amenities and was well kept.
The staff was very nice and helpful as well.
They called us a taxi when we needed to get our luggage to the airport and walk us down and waited in the cold with us for the taxi to arrive. Great service!
Ono
Reviewed January 20, 2025Reviewed January 20, 2025
Hotel room not huge. It was my second time checking in the hotel and they upgraded me to a bigger room complimentary. Area is nice close to subway and many food options. Great place to stay when taking the AirPort Express train to KIX airport. Staff was professional and accommodating
Hotel room not huge. It was my second time checking in the hotel and they upgraded me to a bigger room complimentary. Area is nice close to subway and many food options. Great place to stay when taking the AirPort Express train to KIX airport. Staff was professional and accommodating
Great stay, super clean and lovely. Room and breakfast views of the city were amazing. Loved the breakfast buffet that’s offered in the mornings, many options available. Would definitely stay here again.
Great stay, super clean and lovely. Room and breakfast views of the city were amazing. Loved the breakfast buffet that’s offered in the mornings, many options available. Would definitely stay here again.
This hotel was right in the heart of Namba so close to the train stations and tons of restaurants. The staff was very friendly, kind, and helpful. We loved having the washer/dryer in our room so we could do laundry while we were out. There was also a kitchenette fully stocked with everything you would need to cook, but we didn't have time to cook while we were there for 2 nights. The shower was excellent. We liked having the ecofriendly slippers provided which had a thicker sole and can be...
This hotel was right in the heart of Namba so close to the train stations and tons of restaurants. The staff was very friendly, kind, and helpful. We loved having the washer/dryer in our room so we could do laundry while we were out. There was also a kitchenette fully stocked with everything you would need to cook, but we didn't have time to cook while we were there for 2 nights. The shower was excellent. We liked having the ecofriendly slippers provided which had a thicker sole and can be...
Carol
Reviewed October 19, 2024Reviewed October 19, 2024
The property is clean, helpful staff, useful amenities and location is very accessible to metro stations. The breakfast is decent but needs to add more choices in their regular menu. They have an excellent bar in the 14th floor. The bar crew have an awesome customer service, specially the bar tender.
The property is clean, helpful staff, useful amenities and location is very accessible to metro stations. The breakfast is decent but needs to add more choices in their regular menu. They have an excellent bar in the 14th floor. The bar crew have an awesome customer service, specially the bar tender.
Liway Cruz
Reviewed November 10, 2026Reviewed November 10, 2026
Location, The Design is truly lovely! Every amenity is perfection. We are architects and the collection of books in the Library/ Lobby was exceptional. If you value attention to detail as we do this will be the place for you!
Location, The Design is truly lovely! Every amenity is perfection. We are architects and the collection of books in the Library/ Lobby was exceptional. If you value attention to detail as we do this will be the place for you!
Nora
Reviewed February 4, 2023Reviewed February 4, 2023
In short it was perfect. Station right next door with none of the noise or heavy foot traffic and walking distance to many choices. And of course. Family mart next door was amazing. Great hotel! would definitely stay again.
In short it was perfect. Station right next door with none of the noise or heavy foot traffic and walking distance to many choices. And of course. Family mart next door was amazing. Great hotel! would definitely stay again.
Great rooms with closet and Japanese style bathroom. Availability of laundry machines shown on TV channel. Great breakfast buffet. Japanese garden on 9th floor. Very responsive front desk.
Great hotel for bad weather - you never need to go outside. Giant quality restaurant food hall on 8th floor. The mall / Yodobashi on floors B1 thru 8 can be accessed by escalator from the lobby, and there is a secret door that directly connects the hotel B1 elevator lobby to the grocery store in the mall,...
Great rooms with closet and Japanese style bathroom. Availability of laundry machines shown on TV channel. Great breakfast buffet. Japanese garden on 9th floor. Very responsive front desk.
Great hotel for bad weather - you never need to go outside. Giant quality restaurant food hall on 8th floor. The mall / Yodobashi on floors B1 thru 8 can be accessed by escalator from the lobby, and there is a secret door that directly connects the hotel B1 elevator lobby to the grocery store in the mall,...