Travelers start their day with a delicious breakfast before heading out to nearby shopping districts, then return to enjoy coffee or drinks with excellent service.
Cross Hotel Osaka places visitors in the city's vibrant heart. Two on-site restaurants serve praised breakfast and lunch. After shopping, unwind at the bar with coffee or drinks. In-room WiFi keeps everyone connected, and attentive staff enhance the experience.
Near a metro station, Cross Hotel Osaka is in Shinsaibashi, a walkable area in Osaka with great shopping. Notable landmarks in the area include Dotonbori Glico Sign and Hozen-ji Temple. Looking to enjoy an event or a game? See what's going on at Kyocera Dome Osaka or Osaka-jō Hall. Guests appreciate the hotel's convenience to public transportation: Shinsaibashi Station is 7 minutes by foot and Namba Station is 8 minutes. Visit our Osaka travel guide
Located close to Hozen-ji Temple, Cross Hotel Osaka provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy breakfast and lunch at the two on-site restaurants. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
Buffet breakfast (surcharge), luggage storage, and a banquet hall
An elevator, a front-desk safe, and a vending machine
A 24-hour front desk and concierge services
Guest reviews say great things about the breakfast, helpful staff, and proximity to shopping
Room features
All 229 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
More amenities include:
Bathrooms with eco-friendly toiletries and separate tubs/showers
Refrigerators, coffee/tea makers, and daily housekeeping
Awards and affiliations
Eco-Certified Property
This property participates in Sakura Quality, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required
Restaurants on site
TERRACE & DINING ZERO
Family friendly
In-room refrigerator
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Elevator
Lever door handles
Low-height counter and sink
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchairs on site
More
14 floors
At least 80% of food locally-sourced
Banquet hall
Comprehensive food waste policy
Designated smoking areas (fines apply)
Local artist showcase
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided
Entertainment
TV
Food and drink
Coffee/tea maker
Free bottled water
Refrigerator
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Desk
Eco-friendly toiletries
Phone
Safe
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
During the exterior renovation period, guests may hear construction-related noise and smell construction-related odors, and are requested to keep their guestroom windows and curtains closed.
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.
Renovations and closures
This property is closed from February 1 2026 to February 28 2026 (dates subject to change).
The property will be renovating from February 1 2026 to July 31 2026 (completion date subject to change). The following areas are affected:
Elevator
Exterior
Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
Hosted evening meal: JPY 9680
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka
Frequently asked questions
Is Cross Hotel Osaka pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Cross Hotel Osaka?
As of 2026/3/6, prices found for a 1-night stay for 2 adults at Cross Hotel Osaka on 2026/3/15 start from NT$5,557, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This hotel doesn't offer parking.
What time is check-in at Cross Hotel Osaka?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Cross Hotel Osaka?
Check-out is at 11:00 AM.
Where is Cross Hotel Osaka located?
Located in Shinsaibashi, this hotel is within a 5-minute walk of Dotonbori Glico Sign and Hozen-ji Temple. Osaka-Namba Station is only a 5-minute walk and Shinsaibashi Station is 7 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Cross Hotel Osaka Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Incredible staff, very helpful and welcoming. We were allowed to check in early, given great recommendations, just a really well run hotel centrlaly located right in the heart of Dotombori.
Fantastic location, right at the bridge where Glico man is. Lots of food options and shopping, right in the heart of Dotonburi. Short walk to Namba area and subway/JR lines.
Very busy area in the downtown area. All the top designer fashions and top restaurants are within walking distance. Nice lounge and really great breakfast in the morning at their restaurant.
We spent 2 weeks traveling in Japan and this hotel was our favorite from our trip! It was very nice, clean, and a great location. We quickly learned Osaka is a rowdy town, so we were woken up by sirens a few times, but not to any fault of the hotel. It was gorgeous, great view and very nice bathrooms.
Room was great. Very spacious for a room in Japan. The Cross Floor had a nice water and ice dispenser. Access to the lounge was nice. Provided drinks (both alcoholic and non alcoholic beverages) and snacks. I wouldn’t overspend for the Cross Room Floor for lounge. Breakfast was good. Various options to eat. Location was ideal for Dontobori if that’s where you want to be nearby