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The St. Regis Osaka

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for The St. Regis Osaka

Enjoy meals with friends and family at the spacious dining table, featuring a stove and ample kitchenware.
Experience the sleek lobby with a geometric patterned floor, a striking tree sculpture, and a sophisticated ambiance.
Relax in a serene outdoor space surrounded by lush greenery and modern seating.
Experience the contemporary design of this high-rise building with city views from its windows.
Stunning rooftop garden with a serene water feature surrounded by lush plants and natural rocks.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Housekeeping
  • Laundry
The current price is NT$11,761
NT$14,878 total
Aug 26 - Aug 27

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Suite, 2 Double Beds, Non Smoking

Relax in comfort with a seating area, dining space, and fireplace.

Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 129 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

Cozy living space with a fireplace, sofas, and a coffee table, perfect for relaxation or socializing.

Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 1205 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking (View)

Enjoy a panoramic city view from the large window, relax in the comfortable seating area, and unwind in the stylishly designed room.

Executive Suite, 1 King Bed, Non Smoking (View)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 1097 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Non Smoking, City View (Grand Deluxe Suite King)

Enjoy a city view from the large window in this stylish room, featuring a comfortable seating area and ample storage.

Grand Suite, 1 King Bed, Non Smoking, City View (Grand Deluxe Suite King)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 936 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Low Floor)

Relax in a spacious room with a large bed, flat-screen TV, and city skyline views.

Room, 1 King Bed, Non Smoking (Low Floor)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking (Matsu Suite, 1 Bedroom)

Relax in this elegantly furnished living room with a plush sofa set and tufted ottomans.

Presidential Suite, 1 King Bed, Non Smoking (Matsu Suite, 1 Bedroom)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
  • 1528 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Double Beds, Non Smoking, City View

Relax in a stylish room with a large bed, seating area, and abstract artwork.

Grand Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 495 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed, Non Smoking, City View

Relax in a spacious room with a large bed, sofa, and desk, offering a city view.

Grand Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 549 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

Relax in a stylish room with a large bed, desk, and city view.

Deluxe Room, 2 Double Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 462 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Royal Suite, 1 King Bed

Enjoy a city view from the large window, relax in the central seating area with a sofa and armchairs, and unwind by the fireplace.

Royal Suite, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 2121 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Yuri Suite)

Enjoy a panoramic city view from the large window, with a comfortable seating area and decorative wall piece.

Suite, 1 King Bed, Non Smoking (Yuri Suite)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
  • 947 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Double Beds, Non Smoking (View)

Relax in a stylish room with a large bed, seating area, and abstract artwork.

Grand Room, 2 Double Beds, Non Smoking (View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 495 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed, Non Smoking (View)

Relax in a spacious room with a large bed, sofa, and desk, offering a city view.

Grand Room, 1 King Bed, Non Smoking (View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 549 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (View)

Relax in a stylish room with a large bed, desk, and city view.

Deluxe Room, 2 Double Beds, Non Smoking (View)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 462 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Yuri Suite

Comfortable accommodations feature a large bed, bedside tables, and a wall-mounted artwork.

Yuri Suite

  • Sleeps 2

View all photos for Grand Deluxe Double Room (2 Double Beds) City View

Two beds with crisp linens and green accents, a flat-screen TV, and a city view.

Grand Deluxe Double Room (2 Double Beds) City View

  • Sleeps 2

View all photos for Matsu Suite

Relax in a spacious room with a large bed, seating area, and natural light pouring in through the large window.

Matsu Suite

  • Sleeps 2

View all photos for Grand Deluxe Premier Twin Room

Enjoy a city view from the comfort of this stylish room featuring two beds, a flat-screen TV, and a small table.

Grand Deluxe Premier Twin Room

  • Sleeps 2

View all photos for Grand Deluxe King Room City View

Enjoy a city view from the comfort of this stylish room, featuring a large bed, sofa, and wardrobe.

Grand Deluxe King Room City View

  • Sleeps 3

View all photos for Executive Suite

Enjoy a city view from the large window in this stylish room, featuring a comfortable bed, sofa, and modern amenities.

Executive Suite

  • Sleeps 2

View all photos for Fuji Suite

Relax in a stylish room with a large bed, nightstand, and chair, offering a city view.

Fuji Suite

  • Sleeps 2

View all photos for Hanashobu Suite

Two beds with white linens and a large headboard offer a comfortable retreat with a city view.

Hanashobu Suite

  • Sleeps 2

View all photos for Royal Suite

Enjoy a panoramic city view from the comfort of this stylish room, featuring a sofa, bed with canopy, and a cozy seating area.

Royal Suite

  • Sleeps 2

View all photos for Skyline Deluxe Two Double Room

Relax in this stylish room with two beds, a flat-screen TV, and a desk for work or relaxation.

Skyline Deluxe Two Double Room

  • Sleeps 2

View all photos for Deluxe double room (2 double beds) city view

Two large beds with white linens and decorative pillows, a small table and chair, and a desk with a lamp, all set against a city view.

Deluxe double room (2 double beds) city view

  • Sleeps 2

Accessible King Room Low Floor

  • Sleeps 2

View all photos for Skyline View Grand Deluxe King Room

Enjoy a city view from the comfort of this stylish room, featuring a large bed, sofa, and wardrobe.

Skyline View Grand Deluxe King Room

  • Sleeps 3

View all photos for Grand Deluxe King Suite City View

Cozy retreat with a neatly made bed, round mirror, and abstract artwork.

Grand Deluxe King Suite City View

  • Sleeps 2

View all photos for Grand Deluxe Skyline View Room (Twin)

Relax in this stylish room with a large bed, flat-screen TV, and city views.

Grand Deluxe Skyline View Room (Twin)

  • Sleeps 3

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About the neighborhood

Map
3-6-12 Honmachi, Chuo-ku, Osaka, Osaka-fu, 5410053

What's nearby

  • Orix Theater - 10 min walk - 0.9 km
  • Dotonbori - 2 min drive - 2.0 km
  • Nipponbashi - 3 min drive - 3.3 km
  • Kyocera Dome Osaka - 3 min drive - 3.2 km
  • Osaka Castle - 7 min drive - 2.8 km

Getting around

  • Hommachi Station - 1 min walk
  • Yodoyabashi Station - 8 min walk
  • Kansai Intl. Airport (KIX) - 43 min drive

Restaurants

  • ‪タリーズコーヒー 御堂筋本町ビル店 - ‬1 min walk
  • ‪白銀亭本町駅店 - ‬1 min walk
  • ‪La Veduta - ‬1 min walk
  • ‪煮干しらーめん玉五郎本町店 - ‬1 min walk
  • ‪Tully's Coffee - ‬1 min walk

About this property

The St. Regis Osaka

Luxury hotel near Orix Theater
Located close to Osaka International Convention Center, The St. Regis Osaka provides a garden, dry cleaning/laundry services, and a bar. Treat yourself to a manicure/pedicure, a body scrub, or a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and French cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), express check-out, and 1 meeting room
  • Laundry services, free newspapers, and a 24-hour front desk
  • Smoke-free premises, a banquet hall, and a porter/bellhop
  • Guest reviews say great things about the helpful staff
Room features
All 160 rooms boast comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with hydromassage showers and designer toiletries
  • 42-inch flat-screen TVs with digital channels and DVD players
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese, Korean

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NT$12,634 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,900 for adults and JPY 2,450 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • La Veduta
  • Rue d'OR
  • Teppanyaki Wajo
  • The St. Regis Bar

Things to do

  • Full-service spa
  • Gym

Family friendly

  • DVD player
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Grab bar near toilet (27 inches high)
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 29 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • DVD player
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 15180.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4900 for adults and JPY 2450 for children
  • Rollaway bed fee: JPY 15180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

St Regis Osaka
St Regis Osaka Hotel
The St Regis Osaka
The St. Regis Osaka Hotel
The St. Regis Osaka Osaka
The St. Regis Osaka Hotel Osaka

Frequently asked questions

Is The St. Regis Osaka pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The St. Regis Osaka?

As of 2025/8/6, prices found for a 1-night stay for 2 adults at The St. Regis Osaka on 2025/8/26 start from NT$11,761, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The St. Regis Osaka?

This hotel doesn't offer parking.

What time is check-in at The St. Regis Osaka?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at The St. Regis Osaka?

Check-out is at noon.

Where is The St. Regis Osaka located?

Located in Chuo, this luxury hotel is within a 15-minute walk of Utsubo Park and Orix Theater. Dotonbori and Dotonbori Glico Sign are also within 1 mi (2 km). Hommachi Station is only a 2-minute walk and Sakaisuji-hommachi Station is 9 minutes.

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The St. Regis Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 573 out of 732 reviews
Rating 8 - Good. 118 out of 732 reviews
Rating 6 - Okay. 27 out of 732 reviews
Rating 4 - Poor. 8 out of 732 reviews
Rating 2 - Terrible. 6 out of 732 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andreas

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend very nice place to stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Staff was very attentive all the time
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and amazing rooms
Stayed 2 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Utterly luxurious. Great views and comfort, staff was beyond exceptional. 10/10
Stayed 2 nights in Jun 2025

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Service is absolutely amazing, room was very spacious and luxurious and had an amazing view of Osaka. Breakfast really good. Location excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Butler Service was excellent

The hotel was beautiful, food great, and the butler service was very helpful setting up reservations, planning day trips, and coordinating our schedule. It was definitely the best stay of our trip in Japan.
Stayed 3 nights in Oct 2024

10/10 Excellent

denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel
Stayed 2 nights in Apr 2023

10/10 Excellent

Tsung-Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is cozy and all the staff are really nice.
Stayed 5 nights in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property in a great location, adjacent to a metro stop. The service and the rooms were perfect. The rooftop dining area was beautiful at night, with a view of the Osaka skyline. Recommend a stay here in this beautiful city!
Stayed 2 nights in Jun 2024

10/10 Excellent

Shamli

Liked: Cleanliness, staff & service, property conditions & facilities
St Regis hotel was great location and close to the shopping alley. The hotel staff were very pleasant and helpful with booking lunch reservations. The rooms were spacious with great butler service. The outdoor patio was beautiful and the indoor bar beautifully played live music with great cocktails. The breakfast was included and was delicious with lots of options.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Everything from the staff to our room was lovely! The beds were comfortable and the bathroom was beautiful. Fabulous views from the corner room Including from the tub! Turndown service and morning coffee deliveries were both so lovely!
Stayed 3 nights in Jul 2024

10/10 Excellent

MA CECILIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful, walkable location , breakfast has varieties and our room is spacious and has amazing view of Osaka.
Stayed 2 nights in Nov 2022

10/10 Excellent

Priyanka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located, and the service is unmatched. The hotel is beautiful, rooms spacious, and the bar is gorgeous as well. We would stay here every time we come back to Osaka!

10/10 Excellent

Theodora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!! Great location. Near trains. Walk to shops or quick taxi ride. Service was exceptional
Stayed 1 night in Sep 2024

10/10 Excellent

Karis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services and feels like home

10/10 Excellent

Fahad

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are wonderful.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lurxy hotel. Nice location
Stayed 3 nights in Jul 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient, nice place to stay in Hommachi, central Osaka. Covered pedestrian walkways and subway stations are nearby.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the St. Regis! The staff was super accommodating and went above and beyond to ensure our stay was great! The premises were clean and so was our room. The food was great (I ate at the bar, the restaurant, and the breakfast station downstairs). Everything was amazing and I will definitely be coming back when I return to Osaka.
Stayed 3 nights in Mar 2024

6/10 Okay

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was well situated. Staff was very friendly and welcoming. The concierge services were hit or miss. Our room (18th floor) was spacious and comfortable but had a bit of age on it. Dinner at the hotel restaurant was very good. Oddly, breakfast was not as good. Possibly an American centric critique, but the coffee was not good (weak flavor). Overall our stay was fine but I don’t think I would book again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mickey

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Sep 2023

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in May 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience. The butler service was out of this world, catering to all of our needs. La Veduta restaurant was amazing, the decor food and service was fantastic. The location of the hotel is walking distance to shopping and the famous Dotonbori precinct. The concierge were fantastic in recommending great restaurants in the area. Overall we cannot fault it, just incredible! Thank you to the team at St Regis for looking after us. ❤️🥰
Stayed 3 nights in Oct 2023

2/10 Terrible

August

Disliked: Amenities
This is a joke for a luxury hotel. Room very nice but everything else absolutely lacking. Food is average at best. Service unreliable. I recommend replacing the manager who obviously has no idea how to manage a luxury property.
Stayed 2 nights in Sep 2023

8/10 Good

sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Almost everything that we expect from a St. Regis property with the two following exceptions. We left our room every day between 630 and 8:30 AM, returning on one of the days at 4 PM only to find housekeeping first making up the room. I’m certain because he was rushing we were left without towels, bathmats, toiletries, complementary water and floor tiles exposing the shower drain. When we called the Butler service to request those items we were first told that it would take some time to receive them. All we wanted to do was come back from a long day of touring to shower, change and go out for dinner. This created a bit of an inconvenience. One should be concerned when you send something out for dry cleaning as their chemicals on much harsher than those in the US, ruining a brand new expensive pant and top, which came back all pilled. (Laundry service is amazing) The concierge is very helpful in obtaining train tickets and car reservations. However, upon our departure, he was a bit rude. Service during breakfast is attentive, and food selection is delicious. We would absolutely stay again, but wanted to mention a few things to help others.