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Hotel New Otani Osaka

Photo gallery for Hotel New Otani Osaka

Featured Image
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Hotel New Otani Osaka

VIP Access

Hotel New Otani Osaka

4.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
1-4-1 Shiromi Chuo-ku, Osaka, Osaka-fu, 540-8578

Explore the area

  • Popular LocationOsaka-jō Hall9 min walk
  • Popular LocationOsaka Castle Park9 min walk
  • Popular LocationOsaka Castle17 min walk
  • AirportOsaka (KIX-Kansai Intl.)41 min drive

About this area

Osaka

Located in Osaka's Chuo neighborhood, Hotel New Otani Osaka is in the city center and on a river. Osaka Castle and Miraiza Osaka are notable landmarks, and travelers looking to shop may want to visit JO-TERRACE and Shinsaibashi Shopping Arcade. Looking to enjoy an event or a game while in town? See what's going on at Osaka-jō Hall. Take an opportunity to explore the area for water adventures such as boat tours. Guests love the hotel's quiet location.

What's nearby

  • JO-TERRACE - 5 min walk
  • Osaka-jō Hall - 9 min walk
  • Osaka Castle Park - 9 min walk
  • Osaka Castle - 17 min walk
  • Miraiza Osaka - 18 min walk

Getting around

  • Osakajo-koen Station - 3 min walk
  • Shigino Station - 17 min walk
  • Kansai Intl. Airport (KIX) - 41 min drive

Restaurants

  • ALL DAY DINING SATSUKI – Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • TEPPANYAKI KEYAKI – Garden-view steakhouse. Serves lunch and dinner daily. Reservations required.
  • ISSHIN – Restaurant offering Japanese cuisine. Serves lunch and dinner daily. Reservations required.
  • FRENCH CUISINE SAKURA – Garden-view fine-dining restaurant offering French cuisine. Serves lunch and dinner on select days. Reservations required.

About this property

Hotel New Otani Osaka

Luxury Osaka hotel in Chuo, walk to Osaka-jō Hall
10 restaurants, a restaurant, and an indoor pool are available at this hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar. All 525 rooms provide free WiFi and free wired Internet, LCD TVs with digital channels, and conveniences like refrigerators and electric kettles. Guests will also find room service, free newspapers, and free bottled water.
Hotel New Otani Osaka offers 525 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Osaka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 1200 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: JPY 3993 per person
  • 10 restaurants and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 2 outdoor tennis courts
  • Art gallery
  • Fitness center
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping mall
  • Shopping

Family friendly

  • Indoor pool
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Japanese

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast Included room rate for children ages 6 and younger who share existing bedding with parents.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3993 per person (approximately)
  • Self parking fee: JPY 1200 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: JPY 3850 per person and includes use of: sauna; spa tub; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub

Property is also known as

Hotel New Otani Osaka
Hotel Osaka New Otani
Hotel Otani Osaka
New Hotel Otani Osaka
New Otani Hotel Osaka
New Otani Osaka
Osaka Hotel New Otani
Osaka New Otani Hotel
Osaka Otani Hotel
Otani Hotel Osaka
Hotel New Otani
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 639 out of 993 reviews
5 - Excellent 64%
Rating 4 - Good. 283 out of 993 reviews
4 - Good 28%
Rating 3 - Okay. 57 out of 993 reviews
3 - Okay 6%
Rating 2 - Poor. 7 out of 993 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 993 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent, just near the castle and the parc. Amenities and facilities are nice. Breakfast at the suggested restaurant is really average: bread is ok but not real ham and the coffee is very average (I would put more point if the breakfast was better)
Stayed 2 nights in Jun 2021

4/5 Good

Stayed 2 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
又泊まりたくなるホテルです
安心して宿泊できるホテルです どの従業員の方も凄く感じ良かったです
Stayed 2 nights in Apr 2021

3/5 Okay

Stayed 2 nights in Mar 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大阪城が見えるホテル
広々とした空間大阪城からすぐのロケーションの良さ。 朝食も美味しくいただきました♪
Stayed 1 night in Mar 2021