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Hilton Osaka

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Indoor pool
Living area | LCD TV
King Presidential Suite | Living area | LCD TV
King Presidential Suite | Living area | LCD TV

Overview of Hilton Osaka

Hilton Osaka

4.5 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
8-8, Umeda 1-chome, Kita-ku, Osaka, Osaka-fu, 530-0001

Explore the area

  • Popular LocationHerbis Plaza1 min walk
  • Popular LocationUmeda Sky Building16 min walk
  • Popular LocationTenjimbashi-Suji Shopping Street2 min drive
  • AirportOsaka (KIX-Kansai Intl.)54 min drive

Choose dates to view prices

About this area

Osaka

Located in Umeda neighborhood, Hilton Osaka is connected to a shopping center. Some of the area's popular attractions include Universal Studios Japan and Osaka Aquarium Kaiyukan. Osaka Science Museum and Tennoji Zoo are also worth visiting. Guests appreciate the hotel's convenience to public transportation: Nishi-Umieda Station and Umeda Station (Hanshin) are just steps away.
Visit our Osaka travel guideOpens in a new window
Map

What's nearby

  • Herbis Plaza - 1 min walk
  • Grand Front Osaka Mall - 5 min walk
  • Umeda Sky Building - 16 min walk
  • Tenjimbashi-Suji Shopping Street - 2 min drive
  • Utsubo Park - 3 min drive

Getting around

  • Kitashinchi Station - 2 min walk
  • Nishi-Umieda Station - 2 min walk
  • Kansai Intl. Airport (KIX) - 54 min drive

About this property

Hilton Osaka

Luxury hotel connected to a shopping center in Osaka with 4 restaurants
Along with 4 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a sauna, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Hilton Osaka offers 562 accommodations with minibars and laptop-compatible safes. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and safes. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

Guests under 16 years old are not allowed in the health club or fitness facility.

The onsite spa has massage/treatment rooms. Services include Swedish massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Languages

Chinese (Mandarin), English, French, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1000 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 6300 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: JPY 4500 for adults and JPY 2250 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • Kawaume
  • Centrum
  • Folk Kitchen
  • Tenka
  • Myplace Café & Bar

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Minibar
  • Refrigerator

More

  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe

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Kita
Kita
Pool
Pool
Hotel
Hotel
Business friendly
Business friendly
4 star
4 star
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 3 PM - 11:30 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: JPY 4500 for adults and JPY 2250 for children (approximately)
  • Fee for in-room wireless Internet: JPY 1000 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: JPY 1000 per night (rates may vary)
  • Airport shuttle fee: JPY 1550 per person (one way)
  • Airport shuttle fee per child: JPY 780 (one-way)
  • Self parking fee: JPY 6300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 16 years old are not allowed in the health club or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Hotel Osaka
Hilton Osaka
Osaka Hilton
Hilton International Osaka
Hilton Osaka Hotel Osaka
Osaka Hilton International
Hilton Osaka Hotel
Hilton Osaka Hotel
Hilton Osaka Osaka
Hilton Osaka Hotel Osaka

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 498 out of 1000 reviews
5 - Excellent 50%
Rating 4 - Good. 365 out of 1000 reviews
4 - Good 37%
Rating 3 - Okay. 89 out of 1000 reviews
3 - Okay 9%
Rating 2 - Poor. 30 out of 1000 reviews
2 - Poor 3%
Rating 1 - Terrible. 18 out of 1000 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

4/5 Good

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in May 2022

5/5 Excellent

Stayed 1 night in Apr 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was excellent. Solid experience all around.
Stayed 2 nights in Nov 2021

5/5 Excellent

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020