"Rooms are clean, staff is friendly and helpful, breakfast is included and very good choices. Having breakfast included is a great perk to start your day! AC worked well and is very much needed! Location is fantastic! All in all, great place to stay!"
"Rooms are clean, staff is friendly and helpful, breakfast is included and very good choices. Having breakfast included is a great perk to start your day! AC worked well and is very much needed! Location is fantastic! All in all, great place to stay!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Olivia Oceanfront was the perfect place for our bachelorette trip in Tulum! The rooms were beautiful, clean, and spacious, which made our stay even more comfortable and memorable. We also loved how easy and convenient the digital check-in process was.
The property has amazing amenities, including beautiful rooftop areas, a jacuzzi, a beach club, restaurants, and a gym. Everything we needed for a fun and relaxing girls’ getaway was right there!
We had such an unforgettable time celebrating...
Olivia Oceanfront was the perfect place for our bachelorette trip in Tulum! The rooms were beautiful, clean, and spacious, which made our stay even more comfortable and memorable. We also loved how easy and convenient the digital check-in process was.
The property has amazing amenities, including beautiful rooftop areas, a jacuzzi, a beach club, restaurants, and a gym. Everything we needed for a fun and relaxing girls’ getaway was right there!
We had such an unforgettable time celebrating...
Francis
Reviewed September 20, 2026Reviewed September 20, 2026
Very professional staff , I will definitely come back .
Everyone welcomes you with smile . If u looking for all inclusive , you won’t be satisfied no all inclusive options . You have to pay for everything u do there my room had breakfast included . Jet ski was avg 67usd for 30 mins
I had to pay 22 usd daily service charges . They have four resturant food quality is 5 to 7 stars . Avg launch or dinner per two adults and kid like 150 usd to 250 usd . Over all I am happy with my visit .
Very professional staff , I will definitely come back .
Everyone welcomes you with smile . If u looking for all inclusive , you won’t be satisfied no all inclusive options . You have to pay for everything u do there my room had breakfast included . Jet ski was avg 67usd for 30 mins
I had to pay 22 usd daily service charges . They have four resturant food quality is 5 to 7 stars . Avg launch or dinner per two adults and kid like 150 usd to 250 usd . Over all I am happy with my visit .
Ahmed
Reviewed October 16, 2023Reviewed October 16, 2023
My boyfriend and I could not recommend this resort enough. We were greeted by Christian at the door with a glass of champagne and cool towel. Then his fellow bellman Mex showed us to our room with our bags. Where he explained every detail of the resort and where everything was located in the resort. Truly made us feel welcome and excited to start our vacation. Our room was the swim up suite, it was perfect the pool was the perfect place to cool off from the heat and eating breakfast by it was a...
My boyfriend and I could not recommend this resort enough. We were greeted by Christian at the door with a glass of champagne and cool towel. Then his fellow bellman Mex showed us to our room with our bags. Where he explained every detail of the resort and where everything was located in the resort. Truly made us feel welcome and excited to start our vacation. Our room was the swim up suite, it was perfect the pool was the perfect place to cool off from the heat and eating breakfast by it was a...
We had an incredible time at the Ixchel Beach house. Emilio and the rest of the team at the restaurant and beach were excellent. We were in room 409 in building two and it was fantastic. Each room is different, so make sure you request a room that has been recently renovated. The area surrounding the hotel come alive at night. Don't forget to try the churros and marquesitas from local street vendors. We really enjoyed our time in Isla Mujeres.
We had an incredible time at the Ixchel Beach house. Emilio and the rest of the team at the restaurant and beach were excellent. We were in room 409 in building two and it was fantastic. Each room is different, so make sure you request a room that has been recently renovated. The area surrounding the hotel come alive at night. Don't forget to try the churros and marquesitas from local street vendors. We really enjoyed our time in Isla Mujeres.
This is my second stay here, and I knew last year I would be back. The staff are super friendly and always greet with a smile. The pool is clean, the decor is happy, and it is a quiet place to stay. Excellent location for the beach, food, and as a solo woman traveling..very safe! I feel looked after here. Many thanks to Omar and this lovely staff...hasta la proxima!!
This is my second stay here, and I knew last year I would be back. The staff are super friendly and always greet with a smile. The pool is clean, the decor is happy, and it is a quiet place to stay. Excellent location for the beach, food, and as a solo woman traveling..very safe! I feel looked after here. Many thanks to Omar and this lovely staff...hasta la proxima!!
Stayed at the Zen resort. Great welcoming environment. Relaxing. pampered. Spa too expensive for what they offer, though. Excellent restaurants, although food somewhat scant in some of them (Piaff and, De Autor). Quality of drinks intermediate. Beaches resorts with excellent infinity pool and wet bar. Azul and Lucca best places to eat. Watch out at Piaf restaurant with sommelier trying to have you choose from an expensive list of wines not included in the "all inclusive". "All...
Stayed at the Zen resort. Great welcoming environment. Relaxing. pampered. Spa too expensive for what they offer, though. Excellent restaurants, although food somewhat scant in some of them (Piaff and, De Autor). Quality of drinks intermediate. Beaches resorts with excellent infinity pool and wet bar. Azul and Lucca best places to eat. Watch out at Piaf restaurant with sommelier trying to have you choose from an expensive list of wines not included in the "all inclusive". "All...
Rudy
Reviewed October 11, 2014Reviewed October 11, 2014
Beautiful property, quiet, good service, decent food, well made drinks unlike many other resorts that use nasty tasting ingredients.
Also not the place for the college crowd, thankfully.
Beautiful property, quiet, good service, decent food, well made drinks unlike many other resorts that use nasty tasting ingredients.
Also not the place for the college crowd, thankfully.
I've stayed here twice now, and will definitely be staying here again. It is the closest *nice* hotel to the downtown area and the price is reasonable for how clean and stylish the property is. Front desk is always staffed and ready to help. They have a laundry service with a quick turn around. The on-site restaurant has incredible breakfast. I've stayed at other resorts and hotels in Cozumel and I keep coming back to Hotel Puerto Libre.
I've stayed here twice now, and will definitely be staying here again. It is the closest *nice* hotel to the downtown area and the price is reasonable for how clean and stylish the property is. Front desk is always staffed and ready to help. They have a laundry service with a quick turn around. The on-site restaurant has incredible breakfast. I've stayed at other resorts and hotels in Cozumel and I keep coming back to Hotel Puerto Libre.
Absolutely amazing! It’s an expensive resort but you honestly get what you pay for! Jonathan was our butler and he moved mountains to accommodate us. Even after we moved to another room, we could still count on him answering our questions, reserving activities, making reservations, but most importantly giving what I believed to be honest feedback. We stayed in the villa, penthouse suite, and master suite. The upgrade to the rooms were complementary since we had the vip experience. Each room gave...
Absolutely amazing! It’s an expensive resort but you honestly get what you pay for! Jonathan was our butler and he moved mountains to accommodate us. Even after we moved to another room, we could still count on him answering our questions, reserving activities, making reservations, but most importantly giving what I believed to be honest feedback. We stayed in the villa, penthouse suite, and master suite. The upgrade to the rooms were complementary since we had the vip experience. Each room gave...
Nicholson
Reviewed November 2, 2021Reviewed November 2, 2021
Amazing experience for me and my two kids we loved the whole experience from walking inn to leaving every one was helpful outstanding decoration food treatment the location of the hotel and comparing to others that I visited previously this is the best
Amazing experience for me and my two kids we loved the whole experience from walking inn to leaving every one was helpful outstanding decoration food treatment the location of the hotel and comparing to others that I visited previously this is the best
El personal muy amable sobretodo Ariana, que fue excelente con nosotros, muy preocupada de que todo esté perfecto. La habitación un ensueño con la vista increíble, no solo desde la terraza y la habitación, sino también desde la ducha, una experiencia inolvidable. La laguna espectacular!
El personal muy amable sobretodo Ariana, que fue excelente con nosotros, muy preocupada de que todo esté perfecto. La habitación un ensueño con la vista increíble, no solo desde la terraza y la habitación, sino también desde la ducha, una experiencia inolvidable. La laguna espectacular!
ISABEL
Reviewed October 28, 2023Reviewed October 28, 2023
IN THE MIDDLE OF THE TOWN YOU HAVE THIS OASIS OF TRANQUILITY. AT COCKTAIL HOUR WE WOULD ALL MEET BY THE POOL AND SHARE DRINKS , FOOD AND STORIES THEN MAYBE GO OUT TOGETHER TO A LOCAL RESTAURANT. THE GUEST WERE SO FRIENDLY AND INTERESTING WE HAD A LOT OF FUN DURING OUR STAY, AND MADE FRIENDS WITH SOME REALLY NICE PEOPLE.
IN THE MIDDLE OF THE TOWN YOU HAVE THIS OASIS OF TRANQUILITY. AT COCKTAIL HOUR WE WOULD ALL MEET BY THE POOL AND SHARE DRINKS , FOOD AND STORIES THEN MAYBE GO OUT TOGETHER TO A LOCAL RESTAURANT. THE GUEST WERE SO FRIENDLY AND INTERESTING WE HAD A LOT OF FUN DURING OUR STAY, AND MADE FRIENDS WITH SOME REALLY NICE PEOPLE.
My recent stay at this hotel in Cancun was an absolute delight. It’s the epitome of luxury, and the location is ideal. What truly stood out, though, was the incredible food. The dining experience was nothing short of amazing. A big plus is that in Cancún, where all-inclusive is common, this hotel offers a great option for those who want the flexibility to explore the area and not be tied to an all-inclusive plan. I highly recommend this hotel for a five-star getaway
My recent stay at this hotel in Cancun was an absolute delight. It’s the epitome of luxury, and the location is ideal. What truly stood out, though, was the incredible food. The dining experience was nothing short of amazing. A big plus is that in Cancún, where all-inclusive is common, this hotel offers a great option for those who want the flexibility to explore the area and not be tied to an all-inclusive plan. I highly recommend this hotel for a five-star getaway
Francisco
Reviewed October 24, 2023Reviewed October 24, 2023
This is more a business staying hotel than tourist. However, it had the regular type pool you see in standard USA hotels. Walking distance to the NOT swimable ocean. But you can walk the beach. Rooms clean with all you need. A fantastic morning breakfast! Many pilots and stewardesses stay here
This is more a business staying hotel than tourist. However, it had the regular type pool you see in standard USA hotels. Walking distance to the NOT swimable ocean. But you can walk the beach. Rooms clean with all you need. A fantastic morning breakfast! Many pilots and stewardesses stay here
This is by far the best resort in Riviera Maya! This was our second time there and we will be back. The property is stunning. Natural mangroves run all throughout. The walking on the grounds is beautiful. You have access to all four properties no matter which one you stay at. We love Kantenah, but Colonial and White Sands are equally great. The room was more than we ever expected! THE FOOD! OMG it’s amazing. Highly recommend El Gaucho in the TRS side. It’s the best food I’ve ever eaten.
The...
This is by far the best resort in Riviera Maya! This was our second time there and we will be back. The property is stunning. Natural mangroves run all throughout. The walking on the grounds is beautiful. You have access to all four properties no matter which one you stay at. We love Kantenah, but Colonial and White Sands are equally great. The room was more than we ever expected! THE FOOD! OMG it’s amazing. Highly recommend El Gaucho in the TRS side. It’s the best food I’ve ever eaten.
The...