Skip to main content

Hotel Rancho Encantado

4.0 star property
Lakeside relaxation awaits at this tranquil retreat where guests soak up sunshine, enjoy delicious meals, and experience rejuvenating treatments

Choose dates to view prices

Hotel Rancho Encantado sits by the lake, offering a private beach and serene garden for unwinding. Guests can row on the water, sip drinks at the poolside bar, or savor Mexican dishes at Los Hechizos restaurant. Previous visitors consistently praise the attentive staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • On private beach
  • Hot tub
  • Spa
  • Parking included
The current price is NT$5,075
NT$6,238 total
includes taxes & fees
Jun 16 - Jun 17

See the benefits you'll enjoy with VIP Access

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Outdoor pool, open 7:00 AM to 10:00 AM, sun loungers
Hotel Carolina Bacalar
Bacalar
  • On private beach
  • Pool
  • Spa
  • Kids pool
9.4 out of 10, Exceptional, 330 reviews
The price is NT$4,654
NT$5,728 total
includes taxes & fees
Jun 17 - Jun 18
Hotel Carolina Bacalar
Compare similar properties

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 3000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 500 for adults, and MXN 200 to 500 for children
  • Airport shuttle fee: MXN 560.00 per person (roundtrip)
  • Airport shuttle fee per child: MXN 560.00 (roundtrip), (from 2 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 001-025-002544/2026

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the hot tub without adult supervision
Guests under 13 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision

Frequently asked questions

Does Hotel Rancho Encantado have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Hotel Rancho Encantado?

As of 2026/5/22, prices found for a 1-night stay for 2 adults at Hotel Rancho Encantado on 2026/6/16 start from NT$5,075, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Rancho Encantado pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Rancho Encantado?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Rancho Encantado?

Check-out is at noon.

Does Hotel Rancho Encantado provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 560.00 per person applies.

Where is Hotel Rancho Encantado located?

Nestled on the beach, this Bacalar hotel is within 2 mi (3 km) of Lake Bacalar, Laguna Bacalar Ecological Park, and Ecopark Bacalar. Cenote Negro and Polytechnic University of Bacalar are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 759 out of 1000 reviews
Rating 8 - Good. 182 out of 1000 reviews
Rating 6 - Okay. 32 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Mayra Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at this hotel was awesome, everything was beautiful, the staff was very friendly and welcoming.. I really recommend to stay here 😊
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Clean and the staff was lovely. It had everything we needed while still feeling small and intimate
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, safe, relaxing property
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Elizabeth

Liked: Amenities
Excellent hotel for relaxing right on the lagoon. Very clean, staff is friendly, love their dock, pool, jacuzzi. Beds and rooms are very clean and comfortable beds.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in great conditions super clean and comfortable.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, courteous staff, highly recommend it 👍
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Karen

Liked: Amenities
Clean, beautiful pool, well situated on lagoon. Staff were friendly and helpful.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
The hotel is an oasis on teh Lake with great waterfront location with on-site pool, restaurant and dock facilities.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great for family I loved
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The week we spent at the resort was very special. The staff are wonderful and our every need was taken care of. The environment is pristine. I highly recommend this resort and the staff! We will be back.😁
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxed und very nice Hotel, friendly staff und nice view to the Lagune
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jose De la

Liked: Amenities
Great stay, place it’s awesome and the staff is super nice z
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Lorena G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was gorgeous and the staff was very attentive and courteous
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and restaurant. I would recommended 100%
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Udi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay innCondes

Fantastic location, very accommodating staff and management, all in all a wonderful experience
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente restaurant and friendly service
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place! We enjoyed every second The staff was kind and helpful at all times
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Camellia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean and beautiful, great for kids
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Jose l

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a nice quiet place very relaxing
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything, it was exactly what we needed, quiet and relaxing.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Mizuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting Eco resort. Enjoyed a lot peaceful environment, healing the stress. Excellent service and kindness of the people work there.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Hsiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view and good service of kayak. Very hot water and heats quickly!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Eco Hotel to stay...beautiful views to the lagoon. Beautiful cabins and garnes. I will come back soon to this wonderful place.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Andy

Liked: Cleanliness, property conditions & facilities
Unfortunately, I messed the booking up so we ended up in garden rooms rather than the lagoon rooms which meant we didnt get the experience we were hoping for. Staff very friendly and helpful, and great location plus free use of kayaks etc. Maybe not as much access to swings, hammocks, etc as we'd thought, and noticeable road noise; but, again, we were expecting to have dedicated seating and lagoon access. Marginal price difference between rooms so go for lagoon cottages. Hotel automatically adds service charge even if you leave staff a tip which is a bit naughty.
Stayed 2 nights in Oct 2025