Trung Phụng 5 Stars Hotels

"The staff provided us with top tier customer service. They made us feel welcomed, safe, taken care of at all times and went out of their way to put us and our comfort first. Thank you Jay, Sam and Tin for your professionalism, hospitality and kindness. We will be sure to recommend Stellar of the Seas to our family and friends and hope to visit again some day. "

"The apartment is very nice, clean, spacious and fully furnished. It gave a comfortable and home like feeling throughout the stay. Host is very friendly, attentive, providing excellent service. I "

"Very nice hotel and helpful staff. Also the breakfast was excellent. "

"A remarkable elegant luxury experience at this beautifully decorated art deco opera themed hotel. Professional staff makes each guests comfort a priority. Dining was impeccable with wonderful quality and selections. Along with the lovely city of Hanoi, this hotel is a destination all its own!"

"Incredible staff all round but must mention especially Yen Pham and Duy Bạch who were both fantastically helpful."

"Super friendly staff, loved the welcoming drinks."

"Overall very good,staff very friendly and helpful "

"I love the hotel and the hospitality "

"Beautiful rooms and everything was very clean. The staff was always very friendly and helpful."

"Absolutely beautiful hotel, we were blown away. One minor issue, we had requested later checkout which we were told there was a fee for - that’s fine so we agreed. Then when my husband checked us out, the gentleman said we wouldn’t be charged for the late checkout - we were delighted! Upon arriving home, we actually were charged. Not a huge deal, but we were a bit put off by it. "

"it’s very clean and wel maintained The garden is very beautiful. The concierge was so so . "

"Loved this place so much. Design of the hotel is immaculate "

"Stayed here for two nights. The staff have great hospitality and sufficient skills. Facilities are new and comfortable. If I could point out some minor drawbacks, the bathroom counter space is a bit small for my personal items. In the shower room, it would be perfect if there were a small basket on the wall for shower gel or shampoo. It would be better to provide more glasses for water or fruit juice in the breakfast area. But overall, it was a nice stay for me. Will be back next time!"

"Great location and staff "

"The hotel and staff were nice, we did expect a much better breakfast than what we got, but it was ok and the bed was comfortable."

"Great location in old quarter. Walking distance to everything, shops, restaurants "

"Amazing place!!! Would stay longer next time. Great breakfast with both western and Viet food! Amazing suite facing the lake and pool. Awwww we loved it so much there!! Thank you ☺️ "

"The fixtures were old and unlike any other five star hotel, it charged me for extra bottle of water beyond 1 litre per day. The bathroom fixtures need to be re looked and food options as well"

"Newly remodeled. Clean and cozy "

"Great ambience and professional, compassionate staff who pay attention to their clients needs. Really impressed and will stay here again. And again. "