Carterway Heads 4 Stars Hotels

"Strange there were no outlets in the bath room for my wifes blow dryer or curling iron. It had the mirror."

"Great location, big room. Great breakfast and bar. Good value overall"

"The hotel Indigo was fabulous. Staff lovely , spotlessly clean, very comfortable and great breakfast. Looking forward to another stay."

"Issue with hotel not understanding how the expedia payment process works "

"Bed very comfortable. Bathroom clean. However the drain in the basin was extremely slow to drain of water. Our biscuits weren’t replenished either. Small things but overall a pleasant stay. "

"Amazing staff in a great location, only issue I found was no lift and we had 3 cases. "

"Welcome was average, just going through the motions. Club room was furnished with some taste, although a bit of wear was showing on furniture. Bathroom fan not working, which drives me mad but I’ve given up complaining to any hotel as it’s so common. I know these things burn out easily when lights are left on permanently so it’s an occupational hazard for the hotels; I do sympathise a little. Bed very comfortable; good nights sleep and great views of the bridge. Didn’t eat breakfast as I travel...

"Once a year business brings me here, it really is very comfortable... a premium room, clean, comfortable and quiet."

"Arrived by train and the hotel was just a few minutes walk away. The guy who checked us in was super friendly and efficient. The rooms were newly refurbished, fresh and clean. The standard room offered bath robes and slippers which was a nice touch as you don’t usually get those in a standard room. Great value and we would definitely stay again."

"Booked 2 rooms unfortunately on opposite ends of the hotel. Staff all very friendly and helpful "

"A fantastic place to visit going back in time x we had our wedding reception and honeymoon there 30 years ago and we have been back to celebrate our Pearl wedding anniversary the staff the good the venue were excellent "

"Unbelievable how close the hotel is to the airport. 10 and a half rolly pollys and your there ."

"Amazing great staff very clean "

"Hotel was lovely. Very clean and comfortable. However the fitness centre/swimming pool let it down. The jacuzzi was cold and not much in the way of loungers in pool area. There was chips in wood and paint works and pool area itself was cold. This was completely at odds with the hotel. "

"The staff were very helpful, making sure that i had a downstairs room because of mobility issues (the lift was out of service)."

"Riverside location. Quiet, clean and tidy - comfortable."

"Good stay - the check-in was fantastic as the lady that served us was great! Housekeeping did wake us up even though we were only staying the one night and hadn’t checked out yet. The lift in the car park was out of service on leaving. Other than that all good!"

"Perfectly located for strolls around Durham: Up to the Durham Cathedral, Durham Castle, Durham centre with restaurants, shops and cafés, less than 10 minute walk away. We paid slightly more for a premium river view walk and we did not regret it. Perfect view in the morning and dusk of the world passing by. Loved walking along Durham riverwalk. Highly recommend but would recommend you get dropped off if possible as parking is not free and can stack up if you’re staying more than one night. "

"Lovely overnight stay with my partner for a birthday trip. Lovely staff, friendly atmosphere. Amazing stay all round. "

"Such warm and welcoming staff at reception who helped us with local knowledge, restaurant recommendations and information about student life in Newcastle! Very friendly - would definitely recommend this hotel if you are staying over to look at universities. "