秘密河 (CUN) 附近飯店 | 熱門住宿限時優惠 NT$928 起

「酒店环境不错，餐厅食物好吃，选择多样化，餐厅服务好。游玩选项多。不足：提前告知酒店结婚40周年纪念日，但没有给予任何安排。」

「This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room'...

「Esta lindo y limpio 」

「非常棒 完美的服务 景色以及设施 餐厅也非常美味！」

「Was no electricity for several hours. Not possible to stay in room without AC.」

「Los alimentos pésimos te cobran darte agua aunque el desayuno es incluido y horrible la comida nunca tiene nada」

「The property is nice, the staff is super friendly, and its close to xcaret! The only thing that I would point out is that the pillows could be better, and the shower. The water flow shuts off after some time and it makes you have to turn back the knobs and turn it back on. Other than that, this hotel is okay. 」

「The only wellness resort I've ever been to but it was amazing and relaxing. The staff was AMAZING. The scenery and rooms was absolutely beautiful as well as the amenities. The only downfall for me was i got food poisoning on the last day of my trip. 24 hours of diarrhea and vomiting. The staff insisted it was because the fermented foods but i assured them kimchi was not new to my diet nor plant based foods. I was offered a ride to the pharmacy to purchase a small bottle of pepto for $20. Besides...

「食物味道好，员工友善，娱乐节目安排得很趣味。」

「From arrival to departure, everything was handled with so much care, professionalism, and positive energy. A huge thank you to Melisa, Zyanya, Majo, and Mar - you girls are truly incredible. Each of you brought something special, and it honestly made the whole experience feel so welcoming and effortless. You can tell there’s real passion behind what you do, and it doesn’t go unnoticed. We felt supported, taken care of, and genuinely appreciated every step of the way. It’s rare to come across...

「Excellent maid service as always. Super nice staff across the board. Good quality drinks and treats at the coffee shop. Restaurants were all good. Our favourite was the Cosmopolitan. 」

「The food was great, the property and beach were beautiful. Close to alot of amenities and to downtown Playa Del Carmen. We had a great vacation and would return again! 」

「Friendly staff」