Best Western Madison hotels

"We had a great experience at the hotel. Staff were very attentive and efficient. We came down to front desk about water pressure in shower. Before we even got back to room they had the shower head replaced! We were so surprised and Thankful! "

"Great location and close to everything walking distance!"

"Excellent location and great service "

"Excellent customer service! We will definitely stay here again next time we visit. Close enough to walk to everything but also far enough away to get out of the chaos. Nice that there is a Dollar General nearby for essential supplies too! "

"It was a lovely surprise! Feels like a boutique hotel. We love the cleanliness of the area and easy access to downtown, if it wasn’t so hot we could have walk more often. We walked downtown once, but probably nighttime coming back, uphill would have been a more challenging walk. The public bus from airport BNA to downtown #18 then transfer to #7 with a 7 min walk to hotel wasn’t bad at all, otherwise uber $45 would do. Plenty of restaurants around nicer than all honky tonks downtown. Live Music is everywhere! Location of hotel was great! Front desk staff China and Joshua were very polite and quick to respond to suggestions and concerns. They were awesome guiding us through the area. Housekeeping staff was not as attentive, we ran out of body wash brought it up right away, but during scheduled cleaning after 3 days, just left a stack towels and toilet paper on counter, and did not check levels of shampoo and conditioner. We had to call again! Floor wasn’t swept and living room not vacuumed. We had to specifically request at front desk for those issues to be addressed, and food garbage disposed of. Machine wash and dryer a big plus, we stayed 6 nights (extended) and they have detergent for sale and a few food items at lobby. Daily fresh coffee downstairs a great plus. A couple of coffee houses within minutes, breakfast place a very descent bagel place very close by. Do not order pizza from Little Chigago, it was frozen dominos not worth it. There’s no delis around.we’ll be back"

"Clay at the valet stand was super nice and helpful. All staff was polite and took care of hospital stay rates for us. No complaints at all!"

"Na"

"I like area I was in. I enjoyed my stay. The hotel very nice and comfortable. There was nothing I did not like about stay in Nashville."

"The hotel was clean and trendy. The room was comfortable fairly spacious. The hotel is very conveniently located. Lots of restaurants and bars within walking distance. There is a little coffee shop on the first floor that offers some coffee drinks and pastries. The staff were friendly and helpful. I would stay there again. "