「I originally booked because I got a great offer from a hotel website for a specific date, so I planned my trip to London around that date.
My booking was originally for a Cosy Room.
After a visit to an exhibition and then an evening at the theatre I arrived, tired and footsore, after 10pm, expecting to just check in and sleep in a small room, no frills.
Violetta was on reception and she was so welcoming and friendly, asked how my day had been, was very interested in what I had done and gave me...
「I originally booked because I got a great offer from a hotel website for a specific date, so I planned my trip to London around that date.
My booking was originally for a Cosy Room.
After a visit to an exhibition and then an evening at the theatre I arrived, tired and footsore, after 10pm, expecting to just check in and sleep in a small room, no frills.
Violetta was on reception and she was so welcoming and friendly, asked how my day had been, was very interested in what I had done and gave me...
Helen