Find hotels in Colonia Andrés, Cozumel

"1. Stuff was ok friendly if you tip them ahead of time - on your fists day. 2. Rooms were old- smelled like mold, bathrooms were outdated. 3. Outdoor poll super busy with drunk people and old sun beds- cups for drinks are from1950ts - sticked like plastic. 4. Same food at the buffey every day 5. no possibility to make it to the restaurants except 5;15pm plus anyway the food was served cold- after experience the stuff was asking for extra tips and 5 star rteviews 6. schedules check in at 5pm- got the room at 7pm "

"Amazing trip and will absolutely be back! We got a swim out room and I wouldn’t have it any other way. So nice to be able to hangout close to our room, swim down to the bar or go to the beach. Room was very clean and bed was comfortable. Staff is all very friendly and helpful. Food is delicious and drinks are fantastic. Couldn’t have asked for a better stay. "

"Amazing experience, excellent staff! Would love to go back "

"We stayed in a king mini suite overlooking the entrance with a view of the sea and sunrise to the right. Very spacious room and super comfy bed. Shower gel, shampoo and conditioner supplied but I recommend taking your own. Mini bar stocked daily with water, sodas and beer. Hairdryer and iron in the room. Staff overall were fantastic and friendly. Daytime entertainment team got everyone going and joining in. Evening entertainment was hit and miss, ended by 9:30ish then the bar was very quiet and emptied quickly. Only one bar open at night, it would have been a bonus if the pool bar stayed open later. Good choice of daytime bars and places to eat including pizzas, ice creams, coffee and cakes and the grab and go area. Highlight was Brasas Grill but all eateries were very good."

"Excellent, all in overview "

"Suitable for both children and adults! Clean, friendly staff, and the amenities including the free shows! "

"Staff were all exceptional. Particularly Francisco, Enrique, Maria, Vanessa & Francis. Room & pool area very clean and nice. Food at buffet was...buffet food. Meh. Large selection, always about the same. Some items would get hard (had to saw through a crepe with a steak knife) but about what you'd expect at buffett. This place is beautifully expansive but there are some trip hazzards (sunken bricks etc) on the main walkway leading from lobby area to rooms. I was able to get 15,000 steps/day without trying. Great for me but older people & those that may have mobility issues should be aware. Didn't see any monkeys except a little one that had a tight collar and leash that a man brought around the pool area to sell selfies with. It was quite disturbing. Large selection of pools, active and quiet. Very nicely kept. Lots of wildlife, especially coati & deer everywhere. "

"This entire trip was a 12/10. The pick up at the airport was divine. Santi, Ricardo, and Bernardo, Freddy were amazing and took such good care of us. A trip to remember. One of my complaints was the all-inclusive, wasnt really all inclusive. Food on menu was not all included and when we arrived there was beer and sodas in our room. As the days went by, the less things were less resrockdd. We never got beer resrockedm"

"We just got home from a very nice week at the Royal Haciendas! The resort was even nicer than we expected. We had a suite room and it was perfect to have the separate room with 2 single beds for the 2 kids. The food was good and nobody got sick from any of the food which was great. There was a lot of staff always there to help with anything we needed. It was free to use life jackets, pool noodles, snorkeling gear etc. which was a nice touch. The resort isn't too big which was nice with young kids as you didn't have to walk too far to get anywhere. The only con is the ocean is blocked off by sand bags which were a bit of an eyesore. Overall we really loved this resort and would highly recommend it! "