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Hotel Casa Colonial Cozumel

3.0 star property
Beachside convenience meets attentive service at this Stingray Beach retreat where staff help travelers navigate local attractions and daily needs

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Suites Colonial, along Stingray Beach, offers a peaceful base with practical amenities. Guests enjoy continental breakfast, dry cleaning, in-room WiFi, and multilingual staff assistance. Babysitting services provide parents flexibility.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

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Room options

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Showing 2 of 2 rooms

View all photos for Studio

Studio | In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Ceiling fan
Private bathroom
Cable channels
Iron/ironing board
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Double Beds

8.8 out of 10
Excellent
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
Private bathroom
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Located in Colonia Centro, a neighborhood in Cozumel, Hotel Casa Colonial Cozumel is in a shopping district and near the beach. The area's natural beauty can be seen at Chankanaab National Park and Chankanaab Beach Adventure Park, while Stingray Beach and Playa Mia Grand Beach and Water Park are popular area attractions. Don't miss out on a visit to Mr. Sancho's Beach Club. Discover the area's water adventures with scuba diving, snorkeling, and fishing nearby, or enjoy the great outdoors with horse riding.
Visit our Cozumel travel guideOpens in a new window
Map
5a. Ave Sur No. 9, Cozumel, QROO, 77600

What's nearby

  • Central Plaza - 1 min walk - 0.1 km
  • Museo de la Isla de Cozumel - 2 min walk - 0.2 km
  • Benito Juarez Park - 2 min walk - 0.2 km
  • San Miguel Church - 3 min walk - 0.3 km
  • Cozumel Maritime Terminal - 3 min walk - 0.3 km

Getting around

  • Cozumel Intl. Airport (CZM) - 6 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Pepe's Grill - ‬2 min walk
  • ‪La Mission - ‬1 min walk
  • ‪Viva México - ‬2 min walk
  • ‪La Choza - ‬2 min walk

About this property

Hotel Casa Colonial Cozumel

Hotel near Stingray Beach
Located close to Chankanaab National Park and Chankanaab Beach Adventure Park, Hotel Casa Colonial Cozumel provides free continental breakfast and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Babysitting (surcharge), concierge services, and a front-desk safe
  • A reception hall, smoke-free premises, and a 24-hour front desk
  • Tour/ticket assistance, an elevator, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Casa Colonial Cozumel offer perks such as air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with showers and free toiletries
  • Plasma TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

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9.0 out of 10, Wonderful, 1,004 reviews
The price is NT$2,398
NT$3,048 total
includes taxes & fees
Jan 19 - Jan 20
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM

Family friendly

  • Babysitting (surcharge)
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Colonial Suites
Suites Colonial
Suites Colonial Cozumel
Suites Colonial Hotel
Suites Colonial Hotel Cozumel
Colonial Hotel Cozumel
Suites Colonial Hotel
Suites Colonial Cozumel
Suites Colonial Hotel Cozumel

Frequently asked questions

Is Hotel Casa Colonial Cozumel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of MXN 200 per pet, per night. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Casa Colonial Cozumel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Colonial Cozumel?

Check-out is at noon.

Where is Hotel Casa Colonial Cozumel located?

Located in Colonia Centro, this hotel is 1.8 mi (2.9 km) from Stingray Beach and within 6 mi (10 km) of Chankanaab National Park and Chankanaab Beach Adventure Park. Paradise Beach and Playa Mia Grand Beach and Water Park are also within 9 mi (15 km).

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Reviews

Hotel Casa Colonial Cozumel Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 252 out of 499 reviews
Rating 8 - Good. 183 out of 499 reviews
Rating 6 - Okay. 42 out of 499 reviews
Rating 4 - Poor. 10 out of 499 reviews
Rating 2 - Terrible. 12 out of 499 reviews

Reviews

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
We were very well greeted. The staff made the check in easy and also provided helpful information regarding the area and places to go. The rooms are large and clean and the beds very comfortable. The breakfast is simple and the staff very kind. Location is perfect close to the main street with great restaurants and 5 minute walk to the ferry.
Stayed 7 nights in Dec 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room, comfy beds, great location, easy walk from the ferry and very friendly staff. The morning server opened the gate for the beautiful gardens which was a lovely treat.
Stayed 2 nights in Nov 2025

10/10 Excellent

BLANCA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and staff! Always had a smile and courteous attitude! Perfect room for my husband and I to enjoy while at Cozumel!
Stayed 2 nights in Oct 2025

10/10 Excellent

vijay

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place right in the Plaza. Nice staff and great patio breakfast. Very close to shopping and dining.
Stayed 7 nights in Dec 2024

8/10 Good

Jean Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean, good value

Good location, very clean, quiet, good value, free access to fantastic sister hotel pool.
Stayed 3 nights in Mar 2025

10/10 Excellent

Randy

Great hotel. Value, comfort and overall experience was excellent
Stayed 1 night in Nov 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very nice and helpful staff. Breakfast was really nice. Rooms need an upgrade and WiFi was in and out but overall a very good stay.
Stayed 3 nights in Jul 2024

6/10 Okay

Esthefany

Liked: Staff & service
It as okay, the breakfast was not good, just fruit and a slice of bread. The staff was nice and the rooms were clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, spacious room, friendly staff

I really enjoyed this small hotel. Excellent communication pre-arrival, the staff was super friendly and helpful, the room was fantastic. Located just a quick 5 min walk from the ferry with multiple restaurants close by. This property does not have a pool, which was fine for us
Stayed 1 night in Dec 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very quiet property. I'm returning next year for two months. That has to speak for my overall satisfaction.
Stayed 14 nights in Feb 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service
This is an older property, but was very clean. The staff was very friendly and helpful, and the breakfast was good. The only downside to this place is there is no parking for a rental car….I would definitely stay there again…
Stayed 4 nights in Mar 2024

6/10 Okay

Sean

It was a basic Mexican hotel, with a great location. The shower was the worst part as the water basically dripped out.
Stayed 4 nights in Dec 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun Trip to Cozumel at Suites Colonial

My stay at Suites Colonial was excellent. The staff was very friendly and accommodating. The rooms were clean and comfortable. The location is near EVERYTHING! All in walking distance or near taxi's when they were needed.
Stayed 3 nights in Mar 2024

8/10 Good

Barry Alan

Liked: Cleanliness, staff & service
Property is old but in very good condition and clean. It's pretty no-frills but comfortable. I had a problem on the last day with my door lock, but the staff was friendly and helpful basically dismantling the door so I could get my stuff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The other reviews are correct. It’s a simple but large condo with a bedroom, kitchen, sitting room and table area. Immaculately clean. Very good breakfast. Situated in the heart of downtown. Will absolutely stay again!
Stayed 4 nights in Dec 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say again nothing fancy but clean safe
Stayed 1 night in Apr 2024

8/10 Good

Jan Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Colonial suites is a great location! Lots of great restaurants in the immediate area, and a short walk to the pier for diving. Staff was very professional and friendly. I had a small issue, that was taken care of immediately. Breakfast of coffee, fruit and yogurt, toast, eggs, and refried beans was served on the premises. Very efficient, and again the staff was great.
Stayed 11 nights in Feb 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
For a economical and convenient place to stay, you can't beat Suites Colonial. While the property is a little dated (aka 'charm'), the rooms are very clean and well appointed. Slept like a rock in the comfortable bed. Water pressure is a little low in the shower so easy on the shampoo.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have staff on 24hrs a day. The 2 room suites include kitchenette with fridge, small stove, plates & utensils. All rooms come with a programable safe to keep valuables in. Very quiet and peaceful. Having a free breakfast included is very nice. located centrally and very close to ferry terminal. This was my second stay at the property. Rates are very reasonable!

8/10 Good

Aleisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only in Cozumel for one night so it was perfect for us. Located right on the square we could have easily walked to it if we had known our way around. It’s close to the ferry and the ocean. Lots of local shops and restaurant options within walking distance. The hotel is cute, clean, & comfortable. It is an older property but suited us well for the night. Check in was fast and we were able to have a late check out and room upgrade with our Expedia VIP benefits. The waitress at breakfast was super sweet and took great care of us. Service with a smile is always appreciated! Breakfast was simple but cooked to order and fresh. Would stay here again!
Stayed 1 night in Oct 2024

8/10 Good

Jian

Liked: Cleanliness, staff & service
Disliked: Amenities
Location is great and staffs are wonderful. Breakfast is great. But amenities were out dated, fridge is leaking, no microwave. Staff are very accommodating, but hotel really needs renovation. Hotel was very accommodating letting us check out earlier due to the travel plan change and agreed not to charge the unused days. But Expedia did not process refund until this minute, making excuse that Hotel did not approved it which was obviously a lie. So disappointing about Expedia US travel team!
Stayed 9 nights in Dec 2024

6/10 Okay

Jack

Liked: Cleanliness, staff & service
Was central to San Migel. Room is dark, lacks sunlight. No balconey. Requires updating. Staff are great.
Stayed 5 nights in Feb 2024

6/10 Okay

Jeffrey

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the hotel is situated in an excellent area right at the main shopping district with plenty of restaurants nearby, the room was clean and staff very friendly BUT the rooms are musky from mildew or mold and irritate your throat and sinuses. Even running the AC does not help because this is where most of it develops along with the wood inside. The lobby is nice, but rooms need upgraded. I have stayed many other places in Cozumel and even lived here for 2 years. I advise Casa Mexicana or Hotel Puerto Libre as better options for similar price. Price is to high for what you get. Also the continental breakfast was only slices of bread, jam, and a little fruit. Excellent location for walking.
Stayed 1 night in Jan 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one was really nice.
Stayed 4 nights in Oct 2025

6/10 Okay

Pradeep

The amenities could be better
Stayed 2 nights in Nov 2025