Empire Hotel Group South Jamaica hotels

"The Wallace is absolutely lovely! Everything was top notch! The staff is super helpful and very friendly. The concierge upgraded us to a junior suite for our mid-week stay. The suite was meticulously clean and the modern décor is stunning. Complimentary coffee and bottled water amenities are such a thoughtful touch! Bathrobes, slippers and toiletries adds to the "extra touches" found at the Wallace! We LOVED staying there and will return again, since we are frequent visitors to the city. So...

"We had a very nice time here - staff very friendly and accommodating.., location of hotel was perfect for us. Maybe consider updating the bathroom a bit… "

"Good location "

"Good staff"

"Good "

"Was offered a complimentary room upgrade on the highest floor."

"Hotel Newton was closed for renovation and despite calls and requests to Expedia they continue to send messages that I would and did stay there."

"The hotel was nice but my room was little cold but overall I enjoyed myself I used the fridge and the microwave in my room and it worked good "

"We were actually relocated but it went really well at no extra cost and we were very pleased with the communication and ensuring our stay. "