佛羅里達度假村

「I don't like the fact that they had some extra fee's that they didn't display on there website an that you have to pay for parking an im not talking about Valet parking witch is crazy」

「They do not provide housekeeping and other services besides check in and check out. If you try to call them on the phone, it most likely asks you to leave a voicemail which is full. Some of the staff have a terrible attitude. Also, if you are looking at the shuttles they provide to Disney and Universal, the times their shuttle runs are mostly inconvenient, so make sure you ask about this before booking with them. 」

「I stay 2 night last weekend Today I found out my credit card be charged 535 usd, I called to the hotel, they told me because my room's TV damage, so they charge me money for that But I “don’t”even touch the tv at all when I stay there 2 night, this is crazy just charge me for no reason, and I called the hotel , all they do just told me they are sorry for that. Said because they found out TV damage after I check out But the fact is I never touch the TV at all , it’s sad that just assume me and...

「Dear Hotel Management, I am writing to complain about a wrongful, unexplained charge of $700 at check-out. I had already pre-paid $600 for my room online. At check-in, staff only mentioned an extra $200 would be required. But upon check-out, I was charged $700 with no reason or itemized breakdown provided. This is misleading and unprofessional. I demand that you immediately clarify what the $700 covers, reverse any incorrect charge, and issue a full refund for the overpayment. I expect a...

「Very nice facility」

「早餐食材很新鲜，两个游泳池能满足小朋友和大朋友的所有需求，总体感觉很棒。」

「hotel was definitely turned into a chain hotel and lost the integrity of what the diplomat used to be. the adult pool was not cleaned daily, staff at the beach were very helpful and accommodating. However, staff at guest/bell services were unpleasant.」