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The staff we professional and excellent in their roles ! The whole stay was very nice and special we will definitely stay there again

Even though we had requested a smoke free room, the room smelled of smoke. The manager came immediately when we called and agreed with us and promptly gave us another room with a better view. She also sent us a bowl of fruit. The staff here is very nice and the location is terrible. Excellent restaurants ...

Great view, great service. Lovely view. Altitude bar was great.

I could walk to the international terminal. It was clean and nice.

It is a very nice hotel and can't be beaten for convenience. It is where we stay when we are flying in or out of Melbourne

It was clean, the beds were extremely comfortable, it was nice and quiet, it was central to walk into the city, and the Vic Market. Check in was tricky, as I had difficulty finding a car park close by, to check in. As the car parking required a code that I received after checking in, and was over ...

Very handy location for the airport. Check in was very organised and quick. Staff were very helpful.

I was really happy with our stay except our room was really noisy. There seemed to have been a washing machine or something going throughout our stay and it was really loud. All other aspects of our stay were great and we will definitley come back with a request for a different room. We were in room ...

Location is outstanding as is the refurb from the Four Points days. Staff are outstanding! The Club lounge is well worth accessing - food was terrific and plentiful.

The property is undergoing a refurb which means some areas are closed ie pool & gym. The rooms are good, clean & well presented and the staff are very helpful. There was nothing we found to complain about. We would certainly recommend this property.

the room was fine but house staff should also clean the skirting boards especially in the bed room areas as mine you could see the build up starting to form other wise the room was great, little things like this and improvement makes the place better and some people checking in may have an alergic ...

For a budget hotel is such a fabulous location this is just great value. Very clean, efficient and friendly. Walk to Southern Cross station and trans to the Mall. Just across the bridge is Southbank.