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Efforts made to allow us to have early check in and a staff member proactively sought us out when she noticed we were tired whilst waiting, quickly updating us. Horizon club staff are a credit to the hotel, looking after guests with a genuine approach, including bringing me out a plate of pastries ...

Everything is great! Especially, the location is better.

really close to arrivals and conveniant for the station for a train to cemyral Sydney

spacious ,clean ,a broken tap ,bath spout, but spa had too much chlorine burned eyes so couldnt stay in long ,front desk people were very helpful ,lovely,

The location is amazing, I used to live in Sydney and its a 5 minute walk to the CBD shopping area and 2 minutes to the bars & restaurants in Darling Harbour. Its about a 5-10 minute walk to the Opera House,Rocks and Harbour Bridge but once the trams start running down George St it will be easy access ...

Super quick and easy check in. Basic rooms and great value for an airport hotel

Very welcoming my only criticism is there are no mini bar facilities. For a hotel of the level of the park Royal I would expected a well stocked mini bar.

Lifts are the only problem 32 floors with 2 lifts means you wait over 10mins for a lift

Very handy for early flights. Breakfast included was wonderful.

We got off the light rail right outside the hotel car park. We arrived early, and dropping off our bags was easy. We were able to do the check in to save time when our room was ready. There was an upgraded room ready which we were offered, but we didn’t want to pay extra. The hotel rang us when our ...

Great location to shops, restaurants, public transport and main attractions

The hotel is in a great location. The room was a good size and the staff are extremely friendly. We were also given a complimentary upgrade on arrival.